Hi,
I'm not sure if this is an individual issue, or global. On desktop Chrome browser, when I hit the "Play" button after pausing, it restarts the same song from the beginning.
Is there something I can do to so that the "Play" button continues playing where it left off?
Thanks
mod edit: changed title for clarity
@aceofthesky Thanks for the update. It sounds like you're still having trouble with Chrome.
We've sent over an email so that we can run a diagnostic on your web browser. Please check your email inbox for this message soon. 📬
Hey there, @aceofthesky. 👋
Thanks for reporting this issue.
Let's try these steps on your Chrome browser - you can find them here.
If possible, I would also recommend trying out a different web browser to see if this is browser related.
Feel free to keep me updated on how it goes. 🎧
Hello,
Neither of the troubleshooting steps worked, with the exception of of course running it on different browser; however, Chrome is an ideal choice for browser and I would have liked to stick with running one.
At any rate, please send an update to this thread on possible alternative solutions, if they come up.
Thank you for support
@aceofthesky Thanks for the update. It sounds like you're still having trouble with Chrome.
We've sent over an email so that we can run a diagnostic on your web browser. Please check your email inbox for this message soon. 📬
I am having the same problem. It gets annoying when my kids keep asking me questions I pause, un-pause and I hear the same song 5 times!
@sickasadog Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
Thanks for working with me on this. 🤝
I have the same problem on windows with chrome. Funnily enough, it IS most annoying when the kids are asking me questions too. Co-workers also annoying.
Thanks for following up, @sickasadog.
Let's try these troubleshooting steps on your Chrome browser - you can find them here.
If possible, I would also recommend trying out a different web browser to see if this is browser related.
Let me know how it goes.
I too have the same issue. I'm using a Dell Latitude laptop with Chrome and Pandora running on a web page.
When I pause a song and then hit play it simply starts the song over again. Ive re-started. cleared Cookies and browser data, and nothing helped. I followed the steps within the previous comments on this thread but still the issue is unresolved.
@nathanhuddlestu Sorry to hear those steps didn't work.
Did you have a chance to try Mozilla Firefox? I understand switching browsers isn't an ideal solution, but this will help determine whether or not this issue is browser-specific.
Let me know if the same thing happens when using Firefox (or a browser other than Google Chrome).
@nathanhuddlestu Can you also confirm if this is happening at home, at work, or both?
In the meantime, please try connecting your device directly via an Ethernet cable and see if that helps.
If there is no change, try rebooting your connection:
If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube?
You might also try connecting your device to an entirely different network, or using a different device on your current network, to see if your streaming improves.
Let me know how it goes!
I know its been a few months, however I just got a new PC and the problem remains. When I pause a song and then later hit play, the song starts over from the beginning. I swear there is a setting within Pandora I must be missing.