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Premium Session Ads

lakshmisunder
Underground

I watch ads to get a premium session on pandora but when I try to do so on my laptop the video just doesn't start. Other music from stations still plays, but the ads don't work.

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1 Solution

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AdamPandora
Moderator
Moderator

@lakshmisunder I recommend running through the troubleshooting steps listed on this page

If you continue to experience issues, please make sure to reach back out and let me know. 

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

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4 Replies

AdamPandora
Moderator
Moderator

@lakshmisunder Welcome to the communitiy!

Could you tell me a bit more about what is happening?

  1. If you are on a computer, what browser are you using?
  2. Is there an error message? If so, what does it say?
  3. Can you provide me with a screenshot of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)

Thanks for all your help with this. 

Adam | Community Moderator

Let's share music in the Playlist Swap

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lakshmisunder
Underground

I'm using Google Chrome. There is no error message. I tried to screenshot and it didn't work - but it pulls up the video and there's a blank video screen but then it exits out and there's an empty grey bar to the side. 

Thanks again!

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AdamPandora
Moderator
Moderator

@lakshmisunder I recommend running through the troubleshooting steps listed on this page

If you continue to experience issues, please make sure to reach back out and let me know. 

Adam | Community Moderator

Let's share music in the Playlist Swap

View solution in original post

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lakshmisunder
Underground

Alright, thanks again!