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Web: "We're having trouble playing audio on this device" Error

chouse
Underground

I recently started getting the message below (48 hours). I am using a desktop and have no issues listening to music from other sites. My account works because I can listen on my mobile. Any idea how to fix this?

chouse_0-1604545770376.png

 

Labels (2)
63 Replies

Exemplaris
Underground

Hi @AlyssaPandora,

Thanks for helping with the investigation here. I quickly tried to see if it would function as normal, and it's working again without any additional steps taken on my end.

AlyssaPandora
Community Manager
Community Manager

Awesome! Glad to hear everything is working again for you, @Exemplaris. Enjoy the tunes! 🎵

Alyssa | Community Manager
Let's talk music in Community Chat
Share yours here: Q: What's your favorite station mode?

CVAR83
Local Performer

I just started getting this error on my computer, but it works fine through the web browser and on my phone/tv. 

CVAR83_0-1700080961135.png

 

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rreno1
Local Performer

HI, i have the same error now for 2 weeks, restarted and did your instructions and nothing worked. W10 fully updated. Chrome up to date. Works on phone fine.  Please provide a fix that actually works. Or going to leave pandora. 

Thank you,

Ryan

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