Web: "We're having trouble playing audio on this device" Error

[deanbkr30]

I've been getting the message attached below for the past couple of days. I'm using a laptop, Windows 11, Brave browser, the ad blockers are turned off for Pandora and yet nothing seems to work. The Pandora app on my phone works, it's using the same wifi, router and modem. How do I fix this?

[stephanieober]

Still happening. Yes, I have restarted the computer. Yes, I have tried to use 3 different browsers. No, my IT dept. hasn't blocked anything. 

Thankyou 

[MariaPandora]

Hi @stephanieober ! 

Can you tell me if you may be using a VPN or a Proxy for your work?

Let me know.

[Kramskry]

Any updates to this? This problem is still occurring for me. Sometimes it will happen multiple times in a row, song after song; sometimes it will happen a few times a day; and sometimes it can go days without occurring. Very annoying. I pay for Pandora and am considering canceling my subscription if there isn't some sort of resolution.