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"We can't find any more music to play on your station right now."

bnstarr90
Local Performer

This error message comes on after like 25 minutes of playing my shuffled stations. I have probably 20+ stations and now all of a sudden I "thumbs down" 3 songs and Pandora can't fine anymore music for me to play?? I call complete BS. I am sick of this error message for the amount of money I pay a month. 

Again - over 20 stations to shuffle through and you can't find anymore music????????

 

mod edit: changed title for clarity

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48 Replies

AlyssaPandora
Community Manager
Community Manager

Thanks for your patience over the weekend.

A small change was made to your account that should help, @Jafajoe.

Could you try listening now?

Let me know if you continue to have trouble with this. 🎧


Alyssa | Community Manager
Join the discussion in Community Chat
Your turn: Q: What’s the most recent song you gave a thumbs up to?
Check out: Pandora for Creators Community
Join the Community Playlist: Autumn Country

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proxima
Local Performer

Hi Alyssa,

I get the "We can't find any music" error on all stations, whether I'm using the desktop app, website or mobile app... This on both home wifi and cellular data. It's been doing this for the last few weeks now and I can't for the life of me work out what's going on. Any ideas? I miss my comedy radio and podcasts... 

Thanks in advance!

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AlyssaPandora
Community Manager
Community Manager

Hey, @proxima. 👋

A small change to your account was made that should help.

Could you try again and let me know if you continue to have trouble?

Thanks! 🎧


Alyssa | Community Manager
Join the discussion in Community Chat
Your turn: Q: What’s the most recent song you gave a thumbs up to?
Check out: Pandora for Creators Community
Join the Community Playlist: Autumn Country

Share yours: Q: What's your sound color?
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jfoiles
Underground

I tried everything recommended and it worked for a few songs. Now it's back to the same problem. This is turning into a huge and aggravating waste of time.

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MariaPandora
Moderator
Moderator

Hi @jfoiles,

Sorry for the trouble! Can you please tell me the name of the station or stations where this is happening so I can take a look please?

Also, can you tell me the steps that you have tried to solve this situation? This is to see if there's something else I can suggest.

Let me know!


Maria | Community Moderator
New to the Community? Introduce yourself here
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jfoiles
Underground

Hi Maria. I have more than 200 stations, and I generally shuffle 10-12 at a time. For a long time there was no issue no matter how many I added, but it's come to be a problem in recent months, getting worse and worse. I've tried clearing the cache of the browser, which worked for a while, then I tried clearing the mac's cache (I use Pandora on a desktop), which also worked briefly. I saw the suggestion here to deselect all and start over so I tried that but it made no difference. I've found that if I shuffle no more than 5 stations at a time it works better, but will still stop eventually. And that's not an ideal option.

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AdamPandora
Community Manager
Community Manager

@jfoiles Thanks for following up.

Can you please confirm with us what browser are you using?

In the meantime, I've enabled a trace on your account to help us better understand what's happening.

For this trace to be useful, we'll need you to try and reproduce this issue once more on your end.

If that error message appears again, please let us know:

  • the names of the stations you included in Shuffle when the error message appeared
  • the date/time the error message appeared
  • a screenshot of the error message

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thank you for working with me on this.


Adam | Community Moderator
New to the Community? Introduce yourself here
New music alert! Picks of the Week (12.2.25)
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jfoiles
Underground

I'm using Chrome but the same thing happens with Firefox and Safari. Now it won't even shuffle 3 stations. Just got the error message trying Papo Vazquez, Gonzalo Rubalcaba, and Daniel Barenboim with West-Eastern Divan Orchestra, 11/4/25 4:15 PM CT.                                                                                                                           

Screenshot 2025-11-04 at 4.15.54 PM.png

      

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jfoiles
Underground

Now it won't even shuffle 2 at a time. Shuffle is dead.

 

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