I am having trouble with the Alexa app. I used to be able to see my Pandora stations on my Alexa app and click on whatever station I wanted to play through Alexa. Now when I go on my Alexa app, it says unknown for all of my stations and doesn’t show the picture of the station anymore.
Moderator Edit: Edited title for clarity
Pandora Update (11/03/2022): Hi everyone 👋
Thanks for your patience during this process. Our engineering team issued a fix for this recently.
Please try again and let us know if you continue to have trouble. 🎧
I'll be closing this thread out to future comments to keep the community tidy. If you run into trouble again with the Alexa app, please create a new post and reference this thread.
Adampandora there’s many other posts on this forum from the last 30 days with the same issue. Including me.
My custom stations worked via Alexa routines for 2 years now in last 2 weeks they’re “unknown” on the Alexa app.
it’s almost as if the cache of custom stations are not being sent to amazons database. Oddly even “U2” is showing as not found. It plays “ Blink 182”
Hi all! Thanks for posting your experience with the Alexa App.
We are aware of a recent issue with some users experiencing station titles as Unknown when using the Alexa App.
Our engineering team is aware and currently investigating. If you're new to this thread, and are experiencing this issue, feel free to post and we'll add you to our existing ticket.
Updates to this thread will be posted as they are made available to us.
Thanks for your patience in the meantime.
>> Follow us on Twitter @PandoraSupport