DirecTV: No Sound

[Franknovak]

pandora goes thru all of the motions off playing but no audio on directtv stream

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @Franknovak! Welcome to community.

Checking the account associated with your community profile I don't see a DirecTV receiver associated. It sounds like the Pandora app may be located directly on the TV.

Can you let me know the make and model of your TV?

[RWC]

Having same exact issue on Samsung TV 55”. Was fine for weeks, but no sounds, just everything else.

help! (email)

Moderator Edit: Personal Information

[RWC · Accepted solution]

Figured it out! In Direct TV menu go to SETTINGS (icon of a gear). Press that gear. Go to AUDIO. Then choose STEREO or SURROUND SOUND, based on which one you have. Somehow, mine changed from STEREO to SURROUND SOUND. I reset it back to STEREO and it worked! Got my sound back on Pandora and You Tube also. This was a TV settings issue, not an app issue. 

[Janesca54]

Doesn’t work. Tried switching to stereo, still no sound. 

[Ldavidal]

1. THE FINAL ANSWER. I have 2 Geminis. Pandora worked fine on one, but no sound on the other. I deleted the Pandora app. (https://www.directv.com/support/article/000091427) When deletion completed, it automatically reinstalled. SOUND!