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Onkyo - No longer connects to Pandora

lmlock
Local Performer

My Onkyo receiver has stopped connecting with Pandora internet radio.  I connected the receiver with a cable to my router and it still will not connect.  The error message is “The server connection could not be established “.  

Moderator Edit: Changing title for clarity

 

 

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102 Replies

K2rm
Local Performer

I am having the same problem with my 646 with Pandora. 

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AdamPandora
Moderator
Moderator

@K2rm Thanks for posting your experience. I've gone ahead and removed the Onkyo device connection from your Pandora account.

When this takes affect, you'll be automatically logged out. Then try logging back into Pandora listening once again.

Let me know if you continue to have trouble.

Adam | Community Moderator

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K2rm
Local Performer

Thanks for the quick response. It has been two hours and I am still logged in. How long does it usually take? 

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AdamPandora
Moderator
Moderator

@K2rm That change is not instantaneous.

If you are not forced to sign back into the device by the end of the day, please reply back to this thread and let us know.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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Josefchesney
Local Performer

I’m having a similar issue with my Onkyo, can you disassociate my device?

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AlyssaPandora
Moderator
Moderator

Hey, @Josefchesney. 👋

Sorry to hear that you're having trouble.

I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

Feel free to let us know if the issue persists. 🎧

Alyssa | Community Moderator
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Josefchesney
Local Performer
Thanks! That fixed it.

Sent from my iPad

AlyssaPandora
Moderator
Moderator

Glad to hear that helped resolve the issue for you, @Josefchesney. Let us know if you need anything else. In the meantime, happy listening! 🎶

Alyssa | Community Moderator
Let's talk music in Community Chat
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RHallum
Local Performer

Hello,

I have attempted all of the above troubleshooting fixes however my onkyo 8050 receiver is not connecting to pandora.  Can you disassociate my account with the device.

Thanks,

Ryan

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AlyssaPandora
Moderator
Moderator

Hey, @RHallum. 👋

Thanks for letting us know about this, and sorry for any inconvenience.

I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

Let me know if you continue to have trouble. 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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RHallum
Local Performer

Everything is working great!  Thanks for the help.

AlyssaPandora
Moderator
Moderator

No problem at all, @RHallum. Feel free to let me know if anything else pops up.

Enjoy the tunes! 🎶

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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Rileyrott
Underground

Hello: Again my Onkyo 636 has stopped connecting to Pandora. This is the 2nd time, and not sure why. Please reset my receiver again. Thanks.

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itmanager041
Local Performer

I can no longer connect to my account.  I have read where the device needs to be dis-associated.  How do I do that?

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TannerPandora
Moderator
Moderator

Hi @Rileyrott - sorry to hear this is happening again. I've gone ahead and removed your Onkyo connection from your Pandora account. When this takes affect you'll be automatically logged out. Let me know if you continue to have trouble.

 

Hi @itmanager041 - Thanks for posting! I merged your message with an existing thread: Onkyo - No longer connects to Pandora 

It's not possible to log out of your Onkyo on your side, but I've gone ahead and remove the connection from my end. When this takes affect, you'll automatically logged out. When this happens, log back in and try Pandora again.


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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rwrobin368
Underground

Having the same issue.  Can you remove my Onkyo device association so I can re-set?  Thx

 

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AdamPandora
Moderator
Moderator

@rwrobin368 I've gone ahead and removed the Onkyo device connection from your Pandora account. When this takes affect, you'll be automatically logged out. Then, try logging back into Pandora listening once again.

Let me know if you continue to have trouble.

Adam | Community Moderator

Let's share music in the Music + Podcasts

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rwrobin368
Underground

Now telling me "Device could not be found with the supplied device id"  I can go to https://www.pandora.com/onkyo and asks for device activation code.  Where would I get that code?

 

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rwrobin368
Underground

Never mind, I got it working now, needed to reboot receiver.  thx.

stegar75
Local Performer

I'm having this same issue...I get a "Sing in Error" from my receiver. 

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