I am having the same issue & there seems to be no resolution? I have done a complete factory reset & everything is up to date. I have an older Samsung TV in which I have the Fire TV app installed, which is a good work around to get Pandora to work on that TV. Unfortunately , there doesn't seem to be a way to install on newer Samsung TV. I am a loyal Samsung customer, laptop, tablets, phones & several TVs. I would love to see this issue resolved.
I have had this happen to me as well. I had LG TVs before but wanted to get AT&T TV so I switched them out to Samsung and have had all kinds of issues with sound on these TVs. When I get no sound on Pandora, I will open up another app like YouTube or Netflix and play something. If audio is working which it typically does then I go back and try Pandora. Sometimes that resolves it. Today it did or so I launched support from settings and went to Device Care, Self Diagnosis and did a sound test. After that started hearing sound in Pandora app on Samsung TV. It definitely is not the Pandora app, it is Samsung TV.
I am having the same problem. I have been getting help from Samsung for going on an hour now. No success. But just in case
Tv model number: UN65TU7000FXza
I am trying to listen on my Samsung 7 series TV and some days it will have sound for 1 or 2 songs, but the sound always goes away, the sound bar graphic on Pandora shows the songs are playing, but no matter what I do, there is no sound
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