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Switch user account on mobile device

Bjd
Local Performer

Is there a way to switch user accounts on my mobile device app?

 

mod edit: changing title for clarity

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1 Solution

Accepted Solutions

TannerPandora
Moderator
Moderator

Hi @Ogedeisechen! Thanks for posting. 

Here are some steps to sign out of your current Pandora account:

  • Open Pandora
  • Click Profile (bottom right)
  • Click Settings (top right)
  • Scroll down and click on Sign Out

This will log you out of your current Pandora account. By signing out any offline music will be removed from the device and you'll need to re-download this content when signing back in. 

Once you sign out, you can log back in with another Pandora account account. 

If you run into trouble, let me know. 

 


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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5 Replies

TannerPandora
Moderator
Moderator

Hi @Bjd - did you mean you want to log out of your current account and log into another account on your mobile device?


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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Ogedeisechen
Local Performer

Yes, my phone and alexa use the same account and I need to switch the phone to a new account so I do not get the 2 people message all the time.

I tried changing the username and password but it tells me the other account already exists and it in fact does and that is why I am using it.

There is a delete account but I am afraid that it is not just removing the local account.

Please advise

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TannerPandora
Moderator
Moderator

Hi @Ogedeisechen! Thanks for posting. 

Here are some steps to sign out of your current Pandora account:

  • Open Pandora
  • Click Profile (bottom right)
  • Click Settings (top right)
  • Scroll down and click on Sign Out

This will log you out of your current Pandora account. By signing out any offline music will be removed from the device and you'll need to re-download this content when signing back in. 

Once you sign out, you can log back in with another Pandora account account. 

If you run into trouble, let me know. 

 


Tanner | Community Moderator
~ New Music: New Music Monday
~ Check out Tip #16 Alarm Clock from Tanner's Tips
> > Follow us on Twitter @PandoraSupport

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cvd
Local Performer

Yes, I would like to log out of my current account and log into another account on my mobile device.  Do you know how to do that?

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AdamPandora
Moderator
Moderator

@cvd Check out the accepted solution to this thread for instructions on how you can sign out of the app on your mobile device, so that you can sign into a different account instead.

Hope this helps!

Adam | Community Moderator

Let's share music in the Music + Podcasts

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