Direct billed: Update credit card

[bigjohn25]

How do I update my credit card?

[AdamPandora · Accepted solution]

@bigjohn25 It looks like your account is upgraded directly through the Pandora website.

Check out this thread for instructions on how you can update your credit card: Update billing info - Direct Billed

Hope this helps!

[dovybard]

New credit card and discard old one

[AdamPandora]

@dovybard Check out the accepted solution to this thread for instructions on how to update the card on file for your account.

If you run into any issues, please contact our support team directly for further assistance here.

Thanks for being a part of the Community!

[cwsouthstar]

I need to update my credit card information

[AdamPandora]

@cwsouthstar It looks like your account is upgraded directly through the Pandora website.

Check out this thread for instructions on how you can update your credit card: Update billing info - Direct Billed

Hope this helps!

[Lacey2023]

I need receipts emailed to me please for June through September

[AdamPandora]

@Lacey2023 Those receipts have now been emailed to you.

Hope this helps!

[Lacey2023]

I am missing a receipt from August

Moderator Edit: Removed Personal Info

[AdamPandora]

@Lacey2023 I have re-sent your receipt from August via email as well.

Let me know if you still aren't seeing it on your end.

[KATHYKING]

I need help to change my credit card payment. I don't know how it gets paid now.

[TannerPandora]

Hi @KATHYKING 

I checked your account and you are direct-billed through Pandora. You can update your information through the subscription section of your account.

This is more easily done through a computer, but you can update through mobile device.

If you're using a computer:

• You'll need to make sure you're logged into your Pandora account and then go to your subscription details page.

If you're using a mobile device:

• Go to the Pandora website.
• Select the menu icon (three horizontal lines) in the top left.
• Then tap Subscription. (Log in to your account if prompted. You may need to select Subscription after logging in)