iOS: Buffering on WiFi and Cellular

[cknapp84]

I’ve reinstalled, logged off, reset phone and my pandora just keeps buffering. Ads will play but no music plays. I’ve tried WiFi and cell data. No music. 

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @cknapp84 

Welcome to community!

Sorry to hear this is happening. Sounds like you've already done some troubleshooting steps. The only other suggestion I recommend is toggling the cellular network.

• Go to your iPhone Settings.
• Tap on Cellular, then toggle Cellular Data off and back on.
• Finally, scroll down in Cellular Data section and toggle the Pandora app off and back on.

In the meantime, I'm happy to pass this along. Can you please confirm:

• The model of your iPhone
• iOS version:
• Pandora version:

Thank you!

[cknapp84 · Accepted solution]

Tanner, 

Thanks for the reply. Turns out Verizon needed to update my phone to an eSIM to correct the constant buffering issue. Thanks. 

[TannerPandora]

Oh, that's good news. Glad that it's resolved now, @cknapp84.

Let us know if you run into trouble again. Happy listening!