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iOS: HomePod Stops Playing Music After Ads

Srensmon
Local Performer

Hello all - is anyone have an issue with their HomePod mini not continuing to play music after an ad?  The Pandora app continues to play music but no sound comes out for a song or two. I have tried to switch to my phone from the mini but no sound here. 

I tried the suggested resets by unplugging and resetting the mini as well as deleting and reinstalling the pandora app but no luck. 

 

mod edit: changed title for clarity

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42 Replies

AlyssaPandora
Moderator
Moderator

Hi there, @Karatechop79. 👋

I moved your post over to this existing thread as this fits your issue more: iOS: HomePod Stops Playing Music After Ads

I've passed your experience and feedback along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details.

Thanks for your patience in the meantime! 🎧

Alyssa | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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BeowulfSchmidt
Local Performer

Any resolution to this at all?  It's still happening, at least to me, with iOS 16.2 and 2212.1 of Pandora.

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GeraldPandora
Moderator
Moderator

Hi @BeowulfSchmidt 👋

Welcome to the Community and thank you for your first post!

Sorry to hear that you're experiencing this issue as well. I've enabled a trace on your account so that our engineers can take a closer look. Please complete our iOS Troubleshooting Steps in order for this trace to be helpful.

In addition, Could you tell me more about your device?

  • Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
  • Carrier:
  • iOS version: iOS 16.2
  • Pandora version: 2212.1

Are you connected to Wi-Fi or cellular data when this is happening?

Have you identified any other patterns or notable information?

Thanks for your help with this! 🤝

Gerald | Community Moderator
Let's talk music in Community Chat
Follow us on Twitter @ PandoraSupport
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