iOS: Pandora widget on lockscreen

[Dforest115]

I am having the same trouble on my iPhone. I do not want the Pandora screen to appear. I want my lock screen to be what I had set. How do I change this?

Moderator Edit: Changing title for clarity

[TannerPandora]

Hi @Dforest115! Thanks for posting.

Since you're on an iPhone, I created a new post for you message in our IOS Support Board - iOS: Pandora widget on lockscreen 

Can you do me a favor and take a screenshot of what you're seeing to share with me here on community. The best way to do this is through a web or mobile web browser. You won't be able to include pictures when replying through the notification email.

Thanks for the help!

[Dforest115]

Actually, it just stopped doing it.  Not sure why.  Thanks again.   I will let you know if it happens again.

[TannerPandora]

Sounds good, @Dforest115.

Keep in mind, if you're seeing the playback controls (like in the screenshot below), this is a OS level feature by Apple. These controls will be available when active listening to Pandora. They should also appear when using other streaming services. The only way to remove the playback controls when not listening is to kill the app in the background.

I've noticed on my own devices that  Apple usually kills the app pretty quickly when in the background.

[Dforest115]

It was not the controls that I was talking about, it was actually like a whole album cover that was taking over my whole lock screen. 

[TannerPandora]

Did it look like this, @Dforest115?

[LuvWarrior]

I also am looking for a solution to this. I have widgets on my lock screen I cannot see because the album artwork covers over them. Thanks.

[AdamPandora]

@LuvWarrior Can you please send a screenshot of what you are currently seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.

[LuvWarrior]

Here are 2 screenshots. 1 with Pandora running, the other without. Thanks.

[Dforest115]

Never mind, it went back to normal some how.

Thanks

[AlyssaPandora]

Thanks for the update, @Dforest115. Sounds like everything is back to normal for you. 👍 

[AlyssaPandora · Accepted solution]

Hi, @LuvWarrior. 👋

Thanks for providing those screenshots.

• You can decrease the size of album art on the lock screen. To do this, click on the large album art and it goes back to the small widget.
• If you click on the small album art in the left corner, it will increase in size and the behavior is that of which you described in your original message. 

Here's an example:

  

Let me know if that helps. 🎧

[LuvWarrior]

Thank you. I would never have thought of that solution.
Have a great day!

[AlyssaPandora]

No problem at all. Sounds you're all set now, @LuvWarrior. 

Happy listening 🎶

[Dforest115]

Thanks all set  - no more emails please

[Jaylalove]

I really appreciate it

Wonderful it’s so beautiful yeaaa get u one you’ll learn new things 

[AdamPandora]

@Jaylalove If you tap directly on the album art, then your lock screen should return back to normal.

Let me know if this helps.