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iOS: Pandora widget on lockscreen

Dforest115
Underground

I am having the same trouble on my iPhone. I do not want the Pandora screen to appear. I want my lock screen to be what I had set. How do I change this?

Moderator Edit: Changing title for clarity

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1 Solution

Accepted Solutions

AlyssaPandora
Community Manager
Community Manager

Hi, @LuvWarrior. 👋

Thanks for providing those screenshots.

  • You can decrease the size of album art on the lock screen. To do this, click on the large album art and it goes back to the small widget.
  • If you click on the small album art in the left corner, it will increase in size and the behavior is that of which you described in your original message. 
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View solution in original post

16 Replies

TannerPandora
Moderator
Moderator

Hi @Dforest115! Thanks for posting.

Since you're on an iPhone, I created a new post for you message in our IOS Support Board - iOS: Pandora widget on lockscreen 

Can you do me a favor and take a screenshot of what you're seeing to share with me here on community. The best way to do this is through a web or mobile web browser. You won't be able to include pictures when replying through the notification email.

Thanks for the help!


Tanner | Community Moderator

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@PandoraSupport

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Dforest115
Underground

Actually, it just stopped doing it.  Not sure why.  Thanks again.   I will let you know if it happens again.

TannerPandora
Moderator
Moderator

Sounds good, @Dforest115.

Keep in mind, if you're seeing the playback controls (like in the screenshot below), this is a OS level feature by Apple. These controls will be available when active listening to Pandora. They should also appear when using other streaming services. The only way to remove the playback controls when not listening is to kill the app in the background.

I've noticed on my own devices that  Apple usually kills the app pretty quickly when in the background.

 

Lockscreen playback controls.png

 

 

 

 

 

 

 

 

 

 

 

 

 


Tanner | Community Moderator

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Dforest115
Underground

It was not the controls that I was talking about, it was actually like a whole album cover that was taking over my whole lock screen. 

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TannerPandora
Moderator
Moderator

Did it look like this, @Dforest115?

Album Art.png

 

 

 

 

 

 

 

 

 

 

 


Tanner | Community Moderator

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@PandoraSupport

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LuvWarrior
Underground

I also am looking for a solution to this. I have widgets on my lock screen I cannot see because the album artwork covers over them. Thanks.

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AdamPandora
Community Manager
Community Manager

@LuvWarrior Can you please send a screenshot of what you are currently seeing?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this.


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LuvWarrior
Underground

Here are 2 screenshots. 1 with Pandora running, the other without. Thanks.

385362845_2042831796070216_2985822382361025584_n.jpg387544016_1351538082115451_2311945214949314751_n.jpg

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Dforest115
Underground

Never mind, it went back to normal some how.

Thanks

AlyssaPandora
Community Manager
Community Manager

Thanks for the update, @Dforest115. Sounds like everything is back to normal for you. 👍 

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AlyssaPandora
Community Manager
Community Manager

Hi, @LuvWarrior. 👋

Thanks for providing those screenshots.

  • You can decrease the size of album art on the lock screen. To do this, click on the large album art and it goes back to the small widget.
  • If you click on the small album art in the left corner, it will increase in size and the behavior is that of which you described in your original message. 
Alyssa | Community Manager
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Share yours: Q: What holiday song could you listen to on repeat?

LuvWarrior
Underground
Thank you. I would never have thought of that solution.
Have a great day!

AlyssaPandora
Community Manager
Community Manager

No problem at all. Sounds you're all set now, @LuvWarrior

Happy listening 🎶

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Dforest115
Underground

Thanks all set  - no more emails please

Jaylalove
Local Performer

IMG_4850.png

I really appreciate it

Wonderful it’s so beautiful yeaaa get u one you’ll learn new things 

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AdamPandora
Community Manager
Community Manager

@Jaylalove If you tap directly on the album art, then your lock screen should return back to normal.

Let me know if this helps.


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