iOS: Songs Skip on the Pandora app

[rjfuturk2]

Anyone having trouble with the app skipping songs??

mod edit: changed title for clarity

[Speedcuber]

I have this problem as well. Sometimes closing Pandora and opening it fixes it for a time but sometimes it won't.

[TannerPandora]

Hi @rjfuturk2 

Welcome to community!

Sorry to hear that songs are skipping. Can you tell me a little more about your experience? When this happens are you listening to stations, albums or a playlist? Are you connected cellular or WiFi?

Thanks for the help!

[rjfuturk2]

Listening to albums 


Sent from Yahoo Mail for iPhone

[TannerPandora]

Thanks for the reply @rjfuturk2. 

Looking at your collection I see that you have Mr. Mean by Ohio Players. Is this the album you're having trouble with?

[clayton12]

mine just started the pause/skip a few days ago  -- seems to be a network problem like a switch.. does it all over town../clayton

[AdamPandora]

@clayton12 Sorry to hear about the trouble.

Could you explain what's happening in more detail? The more information you can provide, the better I can help.

When this issue occurs: 

• Is the app still open in the background where you're able to press play and resume music or do you need to close and relaunch the app to continue listening?
• Are you listening to a station, album, playlist, or podcast? 
• Are you connected to Wi-Fi or cellular data? If using Wi-Fi, are you able to recover the listening session by toggling Wi-Fi off?
• Are you using a Bluetooth connection?

Additionally, please provide both your iOS and Pandora app versions:

• iOS version: (Settings > General > About > Version)
• Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Thanks for your help!