Hi @Sharollm , can you please send me a screenshot of what you are seeing? To take a screenshot on an iPhone 8 (or earlier) or an iPad or iPod touch: Press and hold the lock button (the button on the top right side) and the home button (the circular button on the bottom of your device) at the same time. To take a screenshot on an iPhone X or later: Press and hold the lock button (the button on the right side) and the volume up button (on the left side) at the same time. In iOS 15 or later, a thumbnail of your screenshot appears in the lower-left corner of your device. Tap the thumbnail to add drawings and text with Markup, or swipe left on the thumbnail to dismiss it. To find the screenshot you just took, go to Photos > Albums and tap Screenshots. Send this photo as an attachment to your response. Let me know! ... View more

Hi @theheavens , welcome to the Pandora Community! I can see that you originally posted on a different thread, but we created a new post for you on the iOS since the problem described on the original thread you posted on is a bit different and is for Android devices only. Can you tell me more about this? Are you trying to download the full podcast or a specific episode? Does this happen with a specific Podcast or with any of your podcasts?  Do you have this issue with songs too? Can you tell me the name of the Podcast(s) and the Episode(s) please? If they are a lot just give me the names of a couple of them so I can take a look. Let me know! ... View more

Hi @Slm4444 , welcome to the Pandora Community! It looks like your post is related to the issue described here, so you might check out this thread: iOS: Buffering on WiFi and Cellular. It sounds like you've already done some troubleshooting steps. I can also recommend toggling the cellular network. Go to your iPhone Settings. Tap on Cellular, then toggle Cellular Data off and back on. Finally, scroll down in Cellular Data section and toggle the Pandora app off and back on. If that does help, I'm happy to pass your feedback along to our engineering team. Could you tell me more about your device? Carrier: Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Have you identified any other patterns or notable information? Thanks for working with me on this.   ... View more

Hi @TABE , sorry for the trouble you have been experiencing! I'd be happy to help with any questions you have, but I will need additional information to do so. I can see that you also posted on this thread: CarPlay: Error message "There was a problem loading this content" Is this the only issue you are experiencing or are you having other issues as well? Could you explain what's happening in more detail? Can you also tell me a bit more about your device please? What is the make and model (and carrier, if applicable)? What happens when you open Pandora? Is there an error message? If yes, what exactly does it say? The more information you can provide, the better we can help. ... View more

Hi @Robmclovin92 , welcome to the community! Offline content is device specific, so if you have multiple mobile devices where you want to download your stations, you'll need to repeat the download process on each of your devices for the stations you want to download. If you'd like you can share a new idea or you can take a look to other similar ideas, such as this one: Ideas: Restore offline downloads after reinstallation. To express your interest in seeing this existing idea added to the service, I recommend upvoting this existing feature request with a ❤️, as well as posting a comment with your specific suggestion. Let me know if you have any other questions.  ... View more

Hi @Gdizinno , thanks for posting.  To keep things tidy, I moved your comment to this thread: CarPlay: Unable to load stations in Recent tab after updating to iOS 18 You may want to check the accepted solution for all the updates on this issue.  Please be sure to confirm that you are on the latest version of Pandora, 2408.1. You can manually update the Pandora app from the App store on your Apple device. If no update is available, it will say Open to the right of the Pandora icon - this means you're on the latest version. ... View more

Hi @TP4U , welcome to the Pandora community! I moved your post to the correct thread: Ad Feedback - Explicit Ads. I do see you have your explicit filter enabled, so that should prevent those types of ads from playing on your account. The next time either of those ads plays on your account (or if you remember the information from the last time), can you please reply to this thread with: What was the ad for? Do you remember the brand, product, event or show name? How are you accessing Pandora? Are you on a computer, phone, tablet or in-home device (TV, Xbox, Blu-ray player, etc.)? Was it a visual ad, an audio ad, or a video ad with audio? Which of your station or stations did you hear/see it on? When did you encounter the ad? Provide the date and time. If you're able to get a screenshot of what's happening, please send that along as well.   ... View more

Congrats @Listener001 ! 🎉 Thanks for sharing and I hope you continue to grow with your music! Have a great week! ... View more

Hi @ToWellKnown , hope you have a great Monday too! Hmmm from this selection I like most of the songs, but I have to say Paper Planes by M.I.A is my favorite from these though. I also love Sunroof by Nicky Youre & Dazy and Walking On A Dream by Empire Of The Sun, but Paper Planes was released when I was in high school, I downloaded it to my iPod back then and since then it has been on my playlists. Also I had never heard the song Rolex by Ayo & Teo but I liked it too!  Thanks for sharing! ... View more

Hi @MOHLovesAlaska ! Thanks for the inspiring words.  Yes, sometimes it seems hardships just arrive one after another and I think it is ok to pause and breathe, but one should always continue after that. As you mention, determination is key to build up our resilience muscle. Thanks for sharing! And have a great rest of your Thursday! ... View more

Thanks @Findon for providing that info. I've passed this along to our engineering team for further investigation.  Thanks for your patience while we work on this! ... View more

Hi @frag_68, thanks for sharing this info with us. Can you tell me more about your computer? What is the make and model? Are you having this issue on any other device too? Thanks for your help with this! ... View more

Hi @rowdyj , thanks for explaining. Based on what you described, it looks like your issue is different to the one described on the thread it was originally posted so I have created a new thread  for you. I'm sorry to hear you have been having trouble with Pandora, I totally understand your frustration. If you'd like, could you please tell me more about what's happening? Does this happens only after you click on the next button or if you let them play without using the skip/next button it eventually happens as well? I understand that you only use Pandora on your computer, but can you please tell me if your issue is present on any browser? Or does it happen only on Chrome? If you haven't tried it on another browser yet, can you please try streaming from a different web browser such as Edge or Firefox and let me know what happens? If you have can you please tell me exactly what happened? What Chrome and Windows versions are you using? Please try to use your Pandora as you normally would so we can take a look at what's happening. Thanks for working with me on this! ... View more

Hi @Ticklish_Imp, If you haven't, I would recommend through the troubleshooting steps based on how you listen. You can check them out here: Chrome Troubleshooting Please let me know how it goes. ... View more

Happy birthday @Listener001 ! 🎉 Hope you had a great day and that you continue to celebrate and enjoy your week! I agree, spooky season is the best.  👻See you around for your new releases. ... View more

Hmmm I would say the Roaring 20's. I really like the aesthetic and music genres like Jazz and Swing.  ... View more

Thanks for explaining. Can you please check how many GB of storage do you have available under iPhone Storage? Has your phone battery recently died resulting in the device shutting down or has your phone been shut down for any reason? Also, just to clarify, I understand that you can see the content when going offline but after a few days it disappears, correct? Or does it immediately disappears when going offline? Let us know! ... View more