Thanks for following up, @MichaelER.
It sounds like you are reporting two separate issues
Pandora playing on its own with sound
Can you please confirm if this is now resolved? I know you mentioned it hasn't occurred since initially reporting
Pandora continues to run in the background even when the app is closed
Can you please send me a screenshot of the "Pandora is starting" notification you mentioned seeing when this happens?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks again for working with me on this.
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@BruceF Can you please confirm if you connect to any bluetooth devices when you stream Pandora from your phone? (ex: speakers, headphones, etc)
Let me know.
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@Moeb72 Thank you for the detailed report of the issue you are experiencing.
Could you tell me a bit more about what is happening?
To clarify, does that error message pop up for any song you try and replay, or only specific ones?
Can you please do me a favor and send me a screenshot of the error message you're seeing?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Lastly, can you send over a bit more info about your device?
Android version (Settings > About Phone):
Pandora version:
If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.
If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora
The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.
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@LALEOLION Could you tell me a bit more about what is happening?
When you tap on the replay icon, is the button unresponsive?
Is there an error message? If so, what does it say?
Does the icon not work for all songs, or only specific ones?
Can you provide me with a screenshot of what you're seeing?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
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@shawn1 I took a look at your account and was unable to reproduce this on my end - the station playing on Shuffle was showing:
When listening to Shuffle, you can view which station a particular song is from by scrolling to the bottom of the Now Playing screen. A banner will appear at the top of the window. It should say "[Station_Name] Radio," and then the name of the track.
Can you please do me a favor and send me a screenshot of what you're seeing on your end?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
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@Willowsmiles As a workaround, you can share content from one account to the other. You can find steps on how to share content from your collection here. I would then suggest deleting the account you no longer need to help avoid confusion in the future. If you need help on how to delete your account, you can find those steps here.
If you run into any issues during the process, you can contact our support team directly for further assistance here.
Thanks for being a part of the community!
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@MGM7 What is the name of the artist you need help removing?
Also, can you please send me a screenshot of where you see them in your collection?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
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@BruceF Can you please also confirm if Pandora is playing with sound when it starts on its own?
If music does not play with sound, can you let us know the following info:
Is the player notification for Pandora appearing but the app is not actually open in the background where it can be closed?
Is the player notification for Pandora appearing and the app is opened in the background?
The more details you're able to provide, the better equipped I'll be to help.
Thanks again.
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@MichaelER When Pandora is still running in the background, is it playing with sound?
Also, when you stream Pandora in your vehicle, are you connected via bluetooth?
Let me know.
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@BruceF Nice to see you around the community.
I'd be happy to help with any questions you have, but I will need additional information to do so.
Can you explain your issue a bit further?
To clarify, when this happens does music play with sound?
If music does not play, can you let us know the following info:
Is the player notification for Pandora appearing but the app is not actually open in the background where it can be closed?
Is the player notification for Pandora appearing and the app is opened in the background?
The more details you're able to provide, the better equipped I'll be to help.
I look forward to hearing back.
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Thanks so much for sharing your feedback, @Finders.
I recommend checking out this thread if you are not hearing the artist or song you've created a station with: Tips for better stations
Hope we continue to see you around the community!
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@DMLover To use the replay feature, tap the replay button (circle with back arrow) on the left end of the player controls.
For Pandora Plus or Pandora Premium listeners, replays are included with your subscription. You can play back any songs with an active replay icon whenever you like.
Keep in mind that you may encounter some songs that aren't replay-eligible. When this happens, you should see a message letting you know the reason why, although this limitation is typically a result of a content licensing restriction.
To clarify, does the Replay icon not show for any of track that plays?
If so, can you please send me a screenshot of what you are seeing on the now playing screen?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
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@Mouse5 Can you please send me links to each artist/track on Pandora that you are unable to add as variety?
I want to make sure I report the correct content to our curation team for you.
Thanks again for working with me on this.
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@James59 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device?
If you are on a computer, are you listening from:
A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?
If you are on a device, what is the make and model (and carrier, if applicable)?
Can you provide me with a screenshot of what you're seeing?
(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)
Thanks for working with me on this.
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@Mouse5 I'm happy to pass this feedback along to our curation team for you.
Can you please let me know:
the name(s) of the artist(s)/song(s) you are unable to add as variety to your station
the name of the station(s) you are unable to add this content to
Thanks for working with me on this.
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@Lozier1625 I'll send you a private message for more information around this, but we do not guarantee that your username will be changed.
Thanks for your patience!
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@daleslad An explicit version of a song means that the lyrics contain strong language, profanity, or mature content that might not be suitable for all audiences.
For example, if a song has swear words, sexual references, or violent themes, it’s considered explicit. Artists sometimes release a clean version of the same song, where those words or themes are edited out, muted, or replaced so it can be played on the radio or in public places.
I hope this helps explain.
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