About AdamPandora

AdamPandora · ‎12-03-2025

Pandora Update - 12/3/25: Hi, everyone! Pandora Playback 2025 is on the way, we'll have updates available soon. As always, we recommend opting into notifications from Pandora to receive future personal music insights.

AdamPandora · ‎12-03-2025

@westrasz Nice to see you around the community. I passed this along to our curation team, and this should now be resolved. Thank you for taking the time to report this!

AdamPandora · ‎12-02-2025

@RR8 I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community!

AdamPandora · ‎12-02-2025

@fsthshsn Thanks for providing that info. I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details. Thanks for your patience in the meantime!

AdamPandora · ‎12-02-2025

@chrissales Nice to see you around the community. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎12-02-2025

@Jesusmauricio92 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎12-02-2025

@marshal_davout Nice to see you around the community. I've escalated this to our curation team and this should be resolved within the next 24 hours. Thank you for reporting!

AdamPandora · ‎12-02-2025

@prof_T Sorry for any trouble. I do see your account is upgraded to Pandora Premium. Could you confirm that you are logged into your upgraded account on your device? Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account. If you are still seeing ads after confirming you are logged in with the correct address, can you please send me a screenshot of the next one that plays? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Let me know.

AdamPandora · ‎12-02-2025

Sure thing, @keough766. A copy of your latest receipt has now been sent to you via email. Hope we continue to see you around the community!

AdamPandora · ‎12-02-2025

@enriquef Sorry for any trouble. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎12-02-2025

Relevant by Lil Uzi Vert Keeping y'all “Relevant," hear Lil Uzi Vert's latest single Play (Deluxe) by Ed Sheeran Dropping a deluxe, hear new sounds from Ed Sheeran's ‘Play’ The Future by Zamna Soundsystem, Benny Benassi & Laherte Bringing us to “The Future,” hear Benny Benassi's latest now! Go On And Tell It by Jeremy Camp Debuting “Go On And Tell It,” listen to Jeremy Camp's single now! How Great Thou Art by Warren Zeiders Spinning “How Great Art Thou,” get into the Country Christmas spirit with Warren Zeiders! Better Late Than Never by Romeo Santos & Prince Royce A reunion, Romeo Santos & Prince Royce come back together for ‘Better Late Than Never’ 🔥 Hear it now! NOT CUTE ANYMORE by Illit Setting the trend, Illit drop “NOT CUTE ANYMORE” Blue Disco by Young Jonn Shining bright, Young Jonn debuts ‘Blue Disco’ 🪩

AdamPandora · ‎12-02-2025

@norr2013 I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎12-02-2025

@GOD_Rocks Nice to see you around the community. Pandora doesn't alter music equalization from how it appears on the original releases unlike terrestrial radio, which may equalize or compress the entire broadcast. This can result in some volume differences between songs. I recommend upvoting this thread with a ❤️ if you'd like to see this added to the service: Ideas: Adjustable visual equalizer If you'd like to use an equalizer, there are some third-party applications available for equalizing audio from any source on your computer or mobile device. However, Pandora does not officially support these apps. Hope this helps.

AdamPandora · ‎12-02-2025

Sure thing, @MDI. A copy of your latest receipt has now been emailed to you. I hope this helps!

AdamPandora · ‎12-01-2025

@JessicaJane525 Nice to see you around the community. I've gone ahead and removed those artist pages from your two stations. I hope this helps!

AdamPandora · ‎12-01-2025

@Drewsname Thanks for providing that info. I've passed this along to the appropriate parties for further investigation. We'll follow up with you if we need any additional details. Thanks for your patience in the meantime!

AdamPandora · ‎12-01-2025

@fsthshsn Nice to see you around the community. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to try and reproduce this on your end. Can you please let me know the name of the song you initially start your session with prior to the music stopping? Thank you for working with me on this.

AdamPandora · ‎12-01-2025

@jh1970 Thanks for reaching out and sharing your feedback with us. I completely understand why it might feel like those recommendations are ads, especially when you’re paying for an ad-free experience. To clarify, your subscription removes ads from the stations you choose to listen to. The recommended stations you’re seeing aren’t advertisements — they’re part of a built-in feature that suggests stations we think you might enjoy. Your feedback is absolutely valid, and I’ll pass it along so the team can review how these recommendations show up. I hope this helps!

AdamPandora · ‎12-01-2025

@Lurkert Nice to see you around the community. You should still see Top Songs for an artist when navigating to their artist page on Pandora: Can you please send me a screenshot of what you are seeing on your end? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thank you for working with me on this.

AdamPandora · ‎12-01-2025

@NicoleYuki Sorry for any trouble. To clarify, is your collection currently empty, and nothing is showing there? Also, what happens when you attempt to add something back to your collection? Lastly, can you please send me a screenshot of what you're currently seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thank you for working with me on this.

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Pandora for Creators Community