@steveflynn The Device Activation tab is for activating your Pandora account on in-home devices such as Smart TVs, Blu-ray players, etc. These devices generate codes that need to be entered on a separate device for activation. If you're attempting to activate Pandora on your mobile device, you already have simply by signing into the app with your Pandora account email address and password. To clarify, did you. need help resetting your password so that you can sign in on your phone? If so, check out this thread for instructions on how to do so: How to reset your password Hope this helps! ... View more

@bobgott Thanks for following up. I moved your post over to this existing thread: Thumbs up ratings aren't highlighted in Shuffle Mode One thing to note is that thumb ratings are station specific - giving a thumbs up to a song on one station will only apply to that specific station. So if that same track plays again on a different station, the thumbs up rating won't be highlighted. Additionally, if a different version of the same song plays, it will not have the thumb rating applied to it. If it happens again, I recommend you can confirm what station the track is being played from when in shuffle mode. Check out the accepted solution to this thread for instructions on how to do that from a computer: What station is playing while in shuffle mode?  If you see the track is being played from a station you know you've given a thumbs up to it on, please grab a screenshot of it and send it in a reply to this message. I appreciate all of your help with this! ... View more

I moved your post over to this existing thread: What do the Rankings Mean? The title under your name is associated with your Community ranking. I see your current ranking is Local Performer. As you continue to interact with content posted on the Community, your rank will change as well. Hope this helps! ... View more

@bobgott Another question I have for you, is if this happening to you when listening in Shuffle Mode? Or are thumbs up ratings not highlighted regardless of whether or not you are shuffling your stations? Also, feel free to send me a screenshot of an example of a track that you know you thumbed up previously on a station before, but is no longer when it plays again on that same station. ... View more

@zitsky Nice to see you around the Community. I'm happy to help look into this. Playback stops: Can you please provide me with a little more information about what is happening? Does the music only pause on your iPhone? Or does it also pause on other devices? When the music is paused, does the timer on the now playing screen still move? Or does the app completely pause, and you have to press the play button again to get the music going? Let me know. +++++++++++++++++++++++++ Relaxation vs. Classical Relaxation station with Siri: Can you please let us know the exact voice command you use with Siri when attempting to listen to your Relaxation station? Also, have you already deleted all of the shortcuts you created with Siri for Pandora? Thanks for working with me on this. ... View more

@Jukesfn One thing to remember is that thumb ratings are station specific - giving a thumbs up to a song on one station will only apply to that specific station. So if that same track plays again on a different station, the thumbs up rating won't be highlighted. Additionally, if a different version of the same song plays, it will not have the thumb rating applied to it. Is it possible that a track that you thumbed up the track on one station, however when listening in Shuffle, the track was being played from a different station? When listening to Shuffle, you can view which station a particular song is from by scrolling to the bottom of the Now Playing screen. A banner will appear at the top of the window. It should say "[Station_Name] Radio," and then the name of the track. Check out my post here for a picture of where that can be located. Let me know what you find out. ... View more

@Snakeman13 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@Ezgoing7 I moved your post over to this existing thread: Listening internationally Sadly, we can only legally offer Pandora services to listeners located in the United States at this time. This applies equally to free and paid accounts, as well as Pandora on all computers and supported devices, including offline. Audio content streaming regulations differ from country to country, and we are still working on acquiring the proper licenses so we can offer Pandora in even more places around the world. Thanks for your patience in the meantime. ... View more

@cdysthe Happy to hear those steps worked out for you. Thank you for sharing your feedback with us as well - it's very helpful as we work to improve the service for everyone. Hope we continue to see you around the Community!  ... View more

@cdysthe You should be able to remove any additional seeds you added as variety to your station. To do that from a mobile device: From My Collection, visit your station list. Tap on the name of the station you'd like to edit. Since you're a Pandora Premium subscriber, this will take you directly to the station's "backstage page." From the station's backstage page, tap on the Edit icon (the small pencil to the left of the play icon) to edit your station, and scroll down to Station Created From. Remove this "bad seed" by tapping the small (X) beside that item. If you run into any issues, please let me know the name of the station, along with the artist/song you want to remove from variety. ... View more

@emimeni Can you try going to: Settings (your phone's Settings app - not settings within the Pandora app) Notifications Pandora Make sure Allow Notifications is turned on Let me know if this helps. ... View more

@pamela Can you please send me a screenshot of the playlist that was added to your collection? I'm not seeing it on my end. (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.  ... View more

@emimeni I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps: Troubleshooting for iOS Devices Let me know if this resolves the issue for you. ... View more

@PICTKR Thanks for following up. Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Let me know. ... View more

@VANS888 Nice to see you around the Community. I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices Let me know if this resolves the issue for you. ... View more

@dblimo I've reported this to our curation team so they can help look into it again. Thanks for your patience in the meantime. ... View more