@Bryghteyes Can you please confirm that you are logged into the same account on your laptop as your mobile devices? To find the active account on your computer: Click on your Profile in the top right corner of the page. Select Settings then Account to view the email under Account Info. You'll want to make sure you are signed into this same account on your iPad and Samsung phone since it sounds like you are seeing all of your playlists correctly here. To find the active account on your iPad: Opening the Pandora app and selecting the Profile tab. Tap the Settings gear in the upper right corner. Check the email address next to the Account field. If this is not correct, scroll down and select Sign Out. Then log back in with the same email address you see on your laptop. To find the active account on your Samsung phone: Open the Pandora app and selecting the Profile tab. Tapping the Settings gear in the upper right corner. Checking the email address next to the Account field. If this is not correct, scroll down and select Sign Out. Then log back in with the same email address you see on your laptop. Let me know if this helps. ... View more

@stevewonders Nice to see you around the Community. If you have questions about your SXM subscription, please reach out to the SiriusXM team directly for more help. ... View more

@wjanevski1 To clarify, do you only receive the "Oops Something Went Wrong. Try again later." error message when using a school computer? Let me know. ... View more

@aizee I've escalated your feedback over to our curation team for further review. ... View more

Thanks, @MOHLovesAlaska - I'm going to check these out. Appreciate you always taking the time to share new music with everyone!  ... View more

@Utelake I moved your post over to this existing thread: Billed by Google - Switch to military plan It looks like your account is currently upgraded through Google Play. Joining or upgrading to a Pandora Premium Student or Military plan is currently not possible through third-party vendors (e.g., Apple or Google Play). If you're interested in subscribing to Pandora Premium Military, check out the accepted solution to this thread for more info. Hope this helps! ... View more

@Osusieq Glad to hear things are back up and running again. If this continues to be an issue down the line, please make sure to reach back out to us and let us know. Thanks for listening! ... View more

@Acc0rd Could you tell me a bit more about what is happening? To clarify, after thumbing down around three tracks, does that error message start to appear on your station? Also, are you listening to Pandora on a computer or on a device when that happens? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Can you provide me with a screenshot of the error message you're seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this. 🤝 ... View more

@Shinarri Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝 ... View more

@SuperPizza I moved your post over to the Desktop space. I've enabled a trace on your account to help us better understand what's happening. For this trace to be useful, we'll need you to run through our troubleshooting steps here: Firefox Troubleshooting Let me know how it goes. ... View more

@Dissident Since you are upgraded to Pandora Plus, you should be prompted to start a Premium Access Session by watching an ad when selecting Artist Only Mode. I've enabled a trace on your account to help us better understand what's happening. Can you please try reproducing this and let us know if you are still unable to switch to Artist Only Mode? Thanks for working with me on this. 🤝 ... View more

@Osusieq Can you please confirm if you are experiencing a similar issue to the ones reported here: Thumb ratings are suddenly missing A number of people have mentioned that tracks that they've rated with a Thumbs Up/Down previously no longer showing as such when they play again on the same station. Let me know. ... View more

@H05T1L1TY Could you confirm that you are logged into your upgraded account on your device? Sometimes, it may help to sign out of Pandora, and then sign back in using the email address associated with your upgraded account. If you are still seeing ads after confirming you are logged in with the correct address, can you tell me a bit more about the advertising you are seeing? Is it for a specific brand or artist? Are you hearing them while listening to podcasts? Let me know. ... View more

@nysted69 Could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model (and carrier, if applicable)? Is there an error message? If so, what does it say? Can you provide me with a screenshot of what you're seeing? Thanks for working with me on this. 🤝 ... View more