@ruok To clarify, are you not seeing a Pause icon at all on your screen? Or is the issue that when you click on the Pause icon, music continues to play instead of stopping? In the meantime, I recommend running through the following troubleshooting steps: Firefox Troubleshooting Let me know. ... View more

@caldella I've created a ticket with our engineering team so they can help look into this further. Thanks for your patience in the meantime! ... View more

@Bob57 Thanks for sending that over. I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices If you continue to experience issues, please make sure to reply to this thread and let me know. Thanks again for working with me on this. ... View more

@RDB I moved your post over to this existing thread: Adding member to Family Plan Check out the accepted solution to this thread for instructions on how to send out those invitations. Hope this helps! ... View more

@Cptheg3 I am going to have to side with @MOHLovesAlaska on this one. I'm picking Amazed by Lonestar. ⭐ ... View more

@Casanova106dj So far, I see you've sent out two invitations to join your plan: One to a new account you created yesterday (07/14/22) - this invitation was accepted One to an older account registered under a different email address - this invitation has not been accepted yet, so I've gone ahead and manually added them to your plan on my end right now Please have these two users sign out of their devices, and then sign back in using the email addresses you sent out the invitations to. Let me know if they continue to run into issues after doing so. ... View more

@Bmallory We recently made a change to limit the number of thumbs displayed in your Profile from the web and mobile devices so the Thumbs up count may not match the total number displayed. If you'd like to review your Thumbs in greater detail, you can find them in each stations backstage page. In the meantime, I've passed along your feedback. ... View more

@giggsgearbox I moved your post over to the Android space. You won't be able to sign into your account on a browser from your mobile device. In order to stream Pandora from your Android phone, you will need to install the Pandora app. To install Pandora on your Android device, follow this link to the Google Play store from the device. Once the Pandora page opens in the Google Play Store, select Install. Hope this helps! ... View more

@Sierrab156 I moved your post over to this existing thread: Android: Not Receiving Ad Free Uninterrupted Hour Once the sponsored ad activity has been completed, a bar should appear across your screen indicating the advertiser who is providing the free hour. You can (X) out of any additional visuals. Although the bar indicator is a visual ad, there should be no other video or audio ads during that time. Keep in mind also that when you engage in an hour of uninterrupted listening through an offer by one of our advertisers, the hour expires one hour from the time you accepted the offer, regardless of how much you listened during that hour. ++ I'd like to gather more details about your experience, it's helpful to know: What was the ad for? Do you remember the brand, product, event or website name? How were you accessing Pandora when you received the offer? If on a mobile phone, iPhone or Android? Which of your station(s) did you hear/see it on? What time of day did you receive the offer? Did the ad ask you to watch a video, swipe through a gallery of photos, or rotate an image? After doing the activity, did you hear a voice say "your uninterrupted listening starts now" or did you see a black bar saying "Uninterrupted Listening" appear above your album art? Thanks for your help with this! ... View more

@Schnacker1 If you'd prefer to keep your original account signed into the old device since you can't get on it, you can always sign into the new account on your second device. As long as you are signed into the new account on one device, and the old account on your other device, you should be able to stream simultaneously without having that error message appear. +++++++++++++++++++++++++ Streaming Pandora in your business: It sounds like you're using Pandora to play music in a public setting (which is not considered personal use). If so, we have a solution for you. Pandora is available and optimized for use in settings like these through Mood Media, with features like unlimited listening, no advertising, and a media player that can connect to your existing sound system. Additionally, due to the terms of our music licenses, the consumer version of the Pandora service (including Pandora Plus and Pandora Premium) cannot legally be used to play music in a commercial or public setting. Any Pandora listening that isn't personal and private, even for non-profit or tax exempt organizations, must be properly licensed through Mood Media, which fairly compensates artists, authors, composers, publishers and other rightsholders. Use of Pandora in these settings is available only via hardware sold by Mood Media. To learn more or sign up, click here. Hope this helps! ... View more

Thanks so much for your feedback, @Hebrews12v2. While there isn't a way to currently bulk add an artist's entire collection to a station/playlist, I recommend upvoting this existing feature request if you'd like to see it added to the service: Bulk Add / Edit / Search Content (Stations, Playlists, Thumbs) We appreciate you taking the time to share your experience with the Community!  ... View more

@BuddhaX Sorry to hear that. We've made a small change that should help. You may have seen the Someone else is listening error message while we made that change - you can disregard that message and should be able to play again. Please try again and let me know how it goes. ... View more

@mrlagrangeI'm showing your account is still set up with the free service. In order to access a shared playlist, you would need to upgrade your account to Pandora Premium. If you'd like to upgrade to Pandora Premium so that you can enjoy on-demand content (such as customized playlists that are shared with you), you can do so here. Hope this helps! ... View more

@Schnacker1 That means the other person is still logged into your account. I checked the account that you added to your plan, and it doesn't look like that person has signed into it yet. Please have them log out of Pandora on their devices, and then sign back in using the email address you used to create their account. Let me know if they run into any other issues after signing into their account. ... View more