@Keysean2 Can you please do me a favor and send me a screenshot of what you are seeing? Thanks for working with me on this. 🤝 ... View more

@TalentedCatMom2 You should be able to delete your free account by following the steps listed on this page.  If you run into any trouble with this, you will need to contact our support team for further assistance here. Hope this helps! ... View more

@EsguardJoy Did you have a chance to try Google Chrome? I understand switching browsers isn't an ideal solution, but this will help determine whether or not this issue is browser-specific. You can download Google Chrome here. Let me know how it goes. ... View more

Hi, @levi_. 😎 What are some of your favorite stations to listen to? ... View more

@TheZwolfenstein I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@Alexbeau38 Everything you described is currently how Pandora functions. Tracks get added to bottom of playlist: When you manually add tracks to any of your existing playlists, those tracks will automatically get added to the bottom of the list. My Thumbs Up playlist is the only exception to this, where when you give a track a Thumbs Up on one of your regular stations, that track will get added to the top of My Thumbs Up playlist. +++++++++++++++++++++++++ Thumbs are only an option on Radio: This is working as intended as well. The ability to give a Thumbs Up/Down on tracks is only an option when listening to your regular radio stations.  If you'd like to see the option to give tracks a Thumbs Up in other areas of the app, I recommend creating a feature request for your suggestion here. +++++++++++++++++++++++++ Unable to view on demand content while on free service: To clarify, it looks like your account is currently set up with the free service. Customized playlists are only an option when upgrading to Pandora Premium. I had our support team take a look at your account, and it appears you have been enabling free sessions of Pandora Premium by watching an ad. This is what was allowing you to create customized playlists, as well as collect on demand tracks/albums. When these free sessions of Pandora Premium end, your account reverts back to the free service, and you no longer have access to your on demand content. For a complete explanation of how Pandora Premium sessions work, check out the accepted solution to this thread. Hope this helps!  ... View more

@Knucklez713 It looks like your Purdy Mouth station is actually our Country Pop genre station that you re-named. While there was once a bug that allowed users to to edit their genre stations (ex: add additional artist/song seeds or editing the station name), that bug has since been resolved. At this point, it is no longer possible to edit the name of these stations, or to add variety. For more information, check out the accepted solution to this thread. If you'd like to see this as an option on Pandora, I recommend upvoting this existing feature request with a ❤️, as well as leaving a comment with your specific suggestion: Ability to Edit Genre Stations Hope this helps explain!  ... View more

@vickigirl1 Thanks for writing in and sorry that message keeps popping up. I'm sure we can get the tunes flowing again. Can you answer a couple questions for me? Where are you listening (home, work, or on the go)? Is this happening on all your stations or just one? Are you using Pandora Modes when experiencing this issue? Is this happening when on Wi-Fi or cellular data? Does this occur on all your devices or just one? This will give me a better sense of what's causing this, and we can go from there. Let me know what you find out. ... View more

@kahiapo71 I recommend running through the following troubleshooting steps: Troubleshooting for iOS Devices If you continue to run into issues with this, can you please send me a screenshot of what you are seeing when you attempt to download your playlists for Offline Mode? Thanks for working with me on this. 🤝 ... View more

@neel_arunabh Can you please provide me with a screenshot of both: the error message you're seeing your station details where the add variety option is missing Thanks for working with me on this. 🤝 ... View more

@DBLUD Since you are posting in the Android space, I assume you have a new Android phone that you would like to use Pandora on. To install Pandora on your Android device, follow this link to the Google Play store from the device. Once the Pandora page opens in the Google Play Store, select Install. You can then sign in using the email address and password associated with your Pandora account. Happy listening! ... View more

Nooooo I want another few months of Summer. 😒 Here are my picks: 👉🏽 Vacation  👉🏽 Pool     👉🏽 Barbecue 👉🏽 Theme Park 👉🏽 Beach 👉🏽 Hats 👉🏽 Summer 👉🏽 Warm Nights ... View more

@tsimmons388 I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@dohnarnao41960 Can you please send me a screenshot of what you are seeing? Thanks for working with me on this. 🤝 ... View more

@Valeriecabic You may need to wait one more day before Thumbprint Radio becomes available for you. Please try creating the station again tomorrow, and if you are still running into issues, please reply back to this thread and let me know. Thanks for working with me on this. ... View more

@Kookie I moved your post over to this existing thread: Changing Billing Date Check out the accepted solution to this thread for more information around this. Hope this helps! ... View more

Always happy to help, @dlron700. 🤝 ... View more

@TheNewBone Your account was created on 09/15/2008. 😎 Hope this helps! ... View more