@Mibry Our support team has taken a quick glance at your account and informed me your current subscription was purchased through Apple.
The option for an annual subscription to Pandora Plus, Pandora Premium or Premium Family is only available if you upgrade directly through us from our website. If you upgrade in the Pandora app from your iOS device you are upgrading through Apple, and they only offer monthly options.
To switch to a yearly subscription, you will need to change your auto-renewal options and let your monthly subscription through Apple run out. Once it has expired, and you're again hearing ads, you can then upgrade at the annual rate.
You can manage your subscription from your iOS device using the steps below:
If your device is running a version older than iOS 13:
Visit this link, and follow the prompt to open iTunes. (If you're not already signed in to your Apple ID, you'll be prompted to log in now).
If you have more than one subscription, select your Pandora subscription from the list. (If you don't see a subscription but you are being charged through iTunes, make sure you're logged in with the correct Apple ID.)
Choose your preferred subscription level, or select Cancel Subscription. You may be asked to confirm your selection. (If it says "Select an option to resubscribe," you're already unsubscribed from your subscription.)
After making your changes, exit the iTunes Store.
If your device is running iOS 13 or newer:
From the home screen click on Settings.
Tap on your Apple ID at the top of the page.
Tap on Subscriptions and select Pandora . (If you don't see a subscription but you are being charged through Apple, make sure you're logged in with the correct Apple ID.)
Choose your preferred subscription level, or select Cancel Subscription. You may be asked to confirm your selection. (If you don't see the Cancel Subscription option, you're already unsubscribed from your subscription.)
After making your changes, press Done.
Once your subscription expires, and you are hearing ads again, you can re-subscribe at the annual rate directly from this link. Please note that once you've upgraded at this rate, your auto-renewal option and card information can only be managed from a computer (not your mobile device) by visiting here.
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