@970107671 For steps on how to shuffle your stations on your mobile device, you can refer to this help page article. Thanks for being a part of the community! 🎧 ... View more

@street2k Our Artist Support team has confirmed with me that they will be sending you a separate message via email. Keep an eye out for their message and they'll be happy to further assist. Hope we continue to see you around the community! 🎧 ... View more

@BJN  I understand that it's frustrating not to hear the artist that you've seeded a station with, but at this time, listeners have limited control over when or how often particular artists or songs will play on Pandora stations. That said, you should be able to use Pandora Modes to customize your station experience when you're listening on our website or your mobile device. You can pick different modes like Artist Only, which will play only tracks from the artist headlining your station (unless you've added variety to your station, in which case it will play tracks from those artists as well). Please keep in mind that Artist Only mode will only exist on relevant stations. Hope this is helpful. Thanks for being a part of the community! 🎧 ... View more

@music2urears You should still be able to utilize the shuffle feature. What device are you unable to locate the shuffle option on? Let me know. ... View more

@butterfly72 Thanks for your interest in upgrading! You should be able to switch to the family plan immediately. If you're already a paying subscriber, we'll automatically prorate the cost of your first Pandora Premium Family payment to reflect the remainder of the subscription period you've already paid for. If you’re ready to upgrade to Pandora Premium Family, you’ll need to log into your Pandora account from a computer, not a mobile device. Then visit this link and select Switch Plans to find your Pandora Premium Family plan options.  Please note that once you've completed upgrading through our website you will need to manage your subscription from a computer. Additionally, you must be at least 21 years of age to purchase this subscription and be the master account holder. I hope this helps! ... View more

@Quizibo To clarify, thumbs are only an option when listening to one of your created stations. If you search for a song and play it on demand, you won't see any thumb options available as the song isn't playing from a specific station (when listening to it on demand). With that being said, if you would like to have the ability to thumb up a track immediately (even when playing it on demand), you can create a feature request for that here. Hope we continue to see you around the community! 🎧 ... View more

@gsimonson I understand that it's frustrating not to hear the artist that you've seeded a station with, but at this time, listeners have limited control over when or how often particular artists or songs will play on Pandora stations. That said, you should be able to use Pandora Modes to customize your station experience when you're listening on our website or your mobile device. You can pick different modes like Artist Only, which will play only tracks from the artist headlining your station (unless you've added variety to your station, in which case it will play tracks from those artists as well). Please keep in mind that Artist Only mode will only exist on relevant stations. Hope this is helpful. Thanks for being a part of the community! ... View more

@sdeerwester To clarify, the current rate for new subscribers is $4.99/monthly or $54.89/annually USD (plus tax), but we are still offering a lower loyalty rate of $3.99/month or $47.88/annually for our long-time listeners. Since you have been a long-time subscriber with us, you have the option of paying for Pandora Plus at the lower rate. Hope this helps explain. Thanks for being a part of the community! 🎶 ... View more