@zitsky Our support team took a look at your account, and it appears your initiated a free session of Pandora Premium. With that being said, it looks like your Premium session has already ended, so your account should now be back to your original settings. To explain what happened, if you accept a complimentary Premium Access session of Pandora Premium from Pandora (by interacting with an advertisement in order to listen to content on-demand), you'll automatically be transitioned into the Premium experience, which looks a little different from our radio-only or Pandora Plus experiences.  These Premium Access sessions allow you to create playlists, or collect songs or albums to listen to right away, rather than waiting to hear them play on a station. However, you'll still have access to all of your stations under My Collection if you filter it by Stations. Hope this helps explain. Thanks for being a part of the community! 🎶 ... View more

@garden54 To fully shut down the Pandora app, press the Home button twice to bring up the list of currently running apps. (If you're on an iPhone X or higher, use your finger to swipe up from the bottom of your screen, and hold the gesture until the other apps appear). Also, if you aren't currently in the Pandora app when you do this, you may need to swipe the screen to the left or right until you find Pandora. Once you see Pandora, swipe the preview up and it will disappear. The app is now completely closed. However, generally there's no need to do all this -- simply leave Pandora "paused" instead. If Pandora is in the background, re-launch Pandora, then just press the "pause" button and exit the app. When Pandora is paused it will not affect the performance of your device, nor will it use data. Happy listening! 🎧 ... View more

@RRHaldeman Nice to see you around the community. To remove an album from your collection on a mobile device: Tap on the album you'd like to remove then uncheck the Collected icon. After the item is removed from your collection, (+) icon will show in place of the checkmark. To remove album from your collection on the web: Go to My Collection. Locate the album you want to delete and hover over the album art. Click the ellipsis (three dots) and select Remove from your collection.   ... View more

@ShaneT99 I recommend running through the troubleshooting steps listed on this help page article as it should resolve this. Let me know if you continue to experience issues with this.  ... View more

@microsvc There isn't currently a way to get the app to autoplay on launch. If you'd like to see this feature get added, the best way to get your voice heard is to create a feature request for your suggestion here. Hope we continue to see you around the community! 🎶  ... View more

@oliveronald Sorry to hear that uninstalling and reinstalling the app did not resolve the issue. I'd like to report this issue to our engineers for further investigation. Could you help by providing a little more info? Make and model of your device; Mode: Desktop or Tablet? Network (Wi-Fi or 3G/4G/LTE); Pandora version (under Pandora Settings on the bottom left); Windows version & build; Are there any error messages? If so, what do they say? Are you able to stream Pandora normally through a web browser like Chrome or Firefox? Also, are you running a Preview Build of Windows? If so, are you in the fast ring or slow ring? Let me know. ... View more

@SamoraMusic Our Artist Support team has informed me that they have received your message you sent earlier today. Please keep an eye out for their reply to that email, and they will be happy to dig into this further with you. Thanks for being a part of the community! 🎧 ... View more

@thale Unlike holiday genre stations, holiday stations based on artists may feature non-holiday music from the seed artist and others. If you prefer to keep these stations playing only holiday music, just thumb down any non-holiday tracks. You can also check out some of our available holiday genre stations here. Thanks for being a part of the community! 🎧 ... View more

@wsahm12 You should still be able to sort your Stations by Recently Played when streaming Pandora on your computer. To sort your stations from the Now Playing screen, hover over your station list and then select See All Stations or click My Collection on the upper left corner of your screen. This will bring you to the My Collection page. From there, filter your collection by Stations to see the sorting options on the right side of your screen. Once your stations are filtered by Stations, the drop-down menu with additional sorting options should show the option to sort your stations by Recently Played. Hope this helps. Thanks for being a part of the community. 🎶   Here is a screenshot of where to locate that option as well: ... View more

@doublelung84 While we don't currently offer 6-month gift subscriptions to Pandora Plus, we do offer annual gift subscriptions. To purchase a gift subscription to Pandora Plus, first log into your Pandora account from a computer and visit this link. On that screen, you can choose to send the gift via email or print a physical copy. Note: you can't schedule the gift to be sent at a specific time, so if you don't want to spoil the surprise, you might want to select the print option. From there, you will have a choice of themes (Birthday, Thank you, Generic, etc.) and you can also add a personalized message. To finalize the purchase, either provide your payment info or pay via PayPal. Happy Holidays! 🎶 ... View more