@hanson76574 Welcome to the community! It sounds like you may have more than one Google Play profile, or another Google Play account under an alternate email address. I'd recommend making sure you're signed into your main Google Play profile. Or, if there is another email address you'd like me to check under, please let me know and I'll be happy to see if I can find it for you. (That email address will end in "gmail.com.") Otherwise, you can reach out to Google Play directly, and they will be able to advise you using your payment information. Thanks for your understanding! ... View more

@becky  Unfortunately, we are not able to restore deleted accounts or retrieve music and podcast collections or any preferences from a previous profile. However, you're welcome to create a new account using the same email address, either from a computer at pandora.com or from the mobile app by selecting Sign Up in the landing page. Thanks for being a part of the community! ... View more

@Customaudio Nice to see you around the community. To clarify, the ability to search songs and add them to customized playlists is an option with a Pandora Premium subscription. If you'd like to upgrade or find out more information on the full benefits of a Pandora Premium subscription, you can view this page.  Alternatively, you can initiate a Pandora Premium Session which allows you to listen to content on-demand or try Pandora Premium without committing to a subscription. For more information on how to start a free Pandora Premium Session, you can view this page.  ... View more