About AdamPandora

AdamPandora · ‎07-27-2026

@virginiaklaas Sorry for the trouble you are having with Christmas music playing on your station. I took a look at your accout and it appears that you have two stations in your collection: Brian Crain Radio Brian Crain (Holiday) Radio The Christmas music your heard during your listening session was being played from Brian Crain (Holiday) Radio. I recommend removing that station from your collection to avoid any future confusion with this. I hope this helps!

AdamPandora · ‎07-27-2026

@webphut74 Nice to see you around the community. The easiest way to go about this would be to delete your current account, and then create a new one. If you'd like to delete an old account, you can do so from your mobile device by going to your Station List, tapping the menu icon and opening Settings > Account > Delete Account. You can also delete the old account from a computer using the following steps: Click the icon (initial or picture) in the top right corner of the page. Visit Settings and then Account. Click Delete Pandora Account at the bottom right corner of the page. You can then start fresh and create a new account. Hope this helps!

AdamPandora · ‎07-27-2026

@SuprF Sorry for the trouble with your playlists. I took a look on my end and am showing that both of those playlists are still in your collection: Can you please send me a screenshot of what you are seeing? Thank you for working with me on this.

AdamPandora · ‎07-27-2026

@Zeldalover24 It looks like Pandora account associated with your community profile was recently created on 7/10/2026. I hope this helps!

AdamPandora · ‎07-27-2026

@Scott691 I'm really sorry to hear you're still dealing with this, especially after being a Pandora listener for so long. I completely understand how frustrating it would be to repeatedly lose access to your Premium subscription while still being charged, and I appreciate you taking the time to let us know what's been happening. To help keep everything together, I merged your newest post into your original thread since it's regarding the same issue. I also wanted to let you know that when you first reported this in June, I escalated your case to our support team. They reached out privately by email to gather a bit more information needed to continue investigating, but it looks like they never received a reply. Since you're still experiencing the issue, I've gone ahead and created a new ticket with our support team so they can take another look. Please keep an eye on the inbox associated with your Pandora account (and your Spam/Junk folder, just in case), as they'll be contacting you privately to continue troubleshooting. For future reference, while Pandora doesn't offer phone support, there are several ways to reach our support team directly, including email, live chat, and social media. You can find all of the available contact options here: How to contact Pandora customer service Thanks again for your patience. I know this hasn't been a good experience, and I hope we're able to get this resolved for you as quickly as possible.

AdamPandora · ‎07-27-2026

@sgarcia Nice to see you around the community. A copy of your latest receipt has now been emailed to you. I hope this helps!

AdamPandora · ‎07-27-2026

@kjs78003 Nice to see you around the community. You can find instructions on how to cancel your subscription here: Manage subscription: Direct Billed When you downgrade from Pandora Premium to Plus or ad-supported Pandora, you will not be able to access your on-demand music collection or custom playlists. However, your collection and playback history will be stored in our servers for when you return to Premium. In the meantime, you will have access to all the stations you've created and any podcasts you've added to your account including all Thumb feedback and added variety. Alternatively, you can also unlock complimentary sessions of Premium by searching for a song or album and pressing Play. Then your full collection, including any playlists, will be visible again. I hope this helps explain.

supermanm · ‎07-26-2026

I've been running into this issue as well - on a 2024 Razr though. Unfortunately the fix seems to still be the same - to disable Pandora's ability to run in the background. This... Isn't a long term solution though, because if I do this, I have to keep Pandora front and center or it just stops. Has nothing been done to address this?

Oinker903 · ‎07-26-2026

lo mein, it's a current hyper fixation. but not the dry kind, it's gotta have lots of sauce. 🙂 -pig

Zeldalover24 · ‎07-26-2026

Hey @AdamPandora my friend @DarkstalkerLS needs help with following me this is what I said to him "Hahaha so basically go to your profile it will show under your profile icon how many thumbs you have and etc‌😄‌ then it will show followers and following tap on following and press add friends then input my email (at the bottom of this post) then don't discard the keyboard press search aka the magnifying glass on the keyboard it will show that person's name tap it and then you will be following me!(ToT) (^-^)/" and he said :its not showing up for some reason"

AdamPandora · ‎07-24-2026

@sngmorris Nice to see you around the community. To shuffle a playlist: Navigate to your playlist in your collection. Click on the Shuffle icon located to the left of the Play button. When the shuffle icon is highlighted, it will shuffle all the songs from that playlist. Here is a photo of where that is located on your computer: If your playlist is already playing, you can also Shuffle it directly from the Now Playing screen: Go to the Now Playing screen and select the icon with intersecting arrows on the bottom of the screen to turn Shuffle on or off. When the shuffle icon is highlighted, it will shuffle all the songs from that playlist. Here is an example of where that is located when listening on your computer: I hope this hepls!

AdamPandora · ‎07-24-2026

@Chickey1661 Sorry for the trouble you are having with Pandora on your cell phone. I do see the last mobile device your account was logged into was an Android. To clarify, did the app disappear from your phone, and you need help reinstalling it? If so, to install Pandora on your Android device, follow this link to the Google Play store from the device. Once the Pandora page opens in the Google Play Store, select Install. If that is not the issue you are reporting, I'd be happy to help with any questions you have, but I will need additional information to do so. Can you explain your issue a bit further? The more details you're able to provide, the better equipped I'll be to help. I look forward to hearing back.

AdamPandora · ‎07-24-2026

@sgk0006 Sorry for the trouble you are having with the gift subscription you recently purchased. I do see you've submitted a message to our support team through our help page. To help avoid any confusion or crossed communication between multiple agents and the community, I recommend working directly with the support agent that will be contacting you. Please keep an eye out for their email reply, and they will be happy to further assist. Thanks for your patience in the meantime!

AdamPandora · ‎07-24-2026

Sure thing, @Cktwofour. A copy of your latest receipt has now been sent to you via email. I hope this helps!

AdamPandora · ‎07-24-2026

@Trinasangeleyez Sorry for the trouble you are having upgrading to the Student plan. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

DarkstalkerLS · ‎07-23-2026

@AdamPandora yea, me and Zeldalover are trying to chat privately so that we don't constantly give notifications to other Pandora users. It would be amazing if you could enable it, if you have time to.

Detersocial · ‎07-23-2026

Hi we are still waiting for this feature 😔 Stations I haven't listened to in years still are offline stations and 😫. please revive this request.

AdamPandora · ‎07-27-2026

@Zeldalover24 It looks like Pandora account associated with your community profile was recently created on 7/10/2026. I hope this helps!

AdamPandora · ‎07-23-2026

@Wicketwookie Nice to see you around the community. You should still be able to share content to your Instagram stories from your mobile device. Sharing content from your mobile device: It's often easiest to share a song, station, album, playlist, podcast or artist by searching for it (even if it's already a part of your collection). Then tap the name of the song/station/album/playlist/artist/podcast* and tap Share. From here you'll be able to share your content either through your messages, through social media channels like Snapchat, Instagram Stories or via email. You can also select Copy Link for a direct link to the content you've selected. If you don't see a social media option you'd like to use, make sure that you have the social media app downloaded to your device. *What content you're able to share may depend on your subscription level. Sharing content from a computer: To share from your Now Playing screen: Hover your cursor over the album art or click the ellipsis (three dots) next to the item. Select the Share option. Post to your X (formerly Twitter) account. Select "Copy Link" for sharing a direct link. From the Artist or Song's Backstage Page: Locate the Share button under the album art and select from one of the available options. Keep in mind, sharing to Instagram Stories or Snapchat is only available from a mobile device. I hope this helps!

AdamPandora · ‎07-23-2026

@ButtasBabe829 Sorry for the trouble you are having with your Premium Family plan. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

Re: Christmas music

Re: I want to just start over with a clean app

Re: Need two playlists recovered

Re: When was my account created?

Re: Fix my subscription

Re: invoice

Re: Revert to Free Account

Re: Pixel: Battery drains when not using app

Re: if you could only have the same one meal for d...

Re: A white screen when trying to add followers

Re: Web: How do I put my Playlist in Shuffle mode?

Re: Reload Pandora on my phone

Re: Gift Subscription

Re: Reciept

Re: Problem with getting student acct

Re: Enable messages on new Pandora account

Re: Selecting Offline Stations with Pandora Plus

Re: When was my account created?

Re: Can we get back the share button?

Re: Invite emails not being delivered

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