Hi @sweetsyl! Welcome to community.  Happy to take a closer look. Can you tell me a little more about the device you're using? Make and model Can you do me a favor and share a picture of what you're seeing when using the keyboard You'll be able to include your picture in your response right here on community. Let me know if you have any trouble.   ... View more

Hi @Sherald! Welcome to community.  Some users have said that removing the connection between the Pioneer and Pandora account has helped them. While this isn't a guaranteed solution, we can try it. I can remove the connection for you on my end. When it takes affect, you'll automatically be logged out. You'll then need to go through the set-up once again.  Let me know if you'd like try this. Thanks! ... View more

Hi @GackGack! No problem! I've gone ahead and removed the Yamaha connection from your Pandora account. When this takes affect, you'll automatically be logged out.  Let me know how it goes.  ... View more

Hi @duke7211! Welcome to community.  Consider it done! I've removed all the Yamaha connections with your Pandora account. When this takes affect, you'll automatically be logged out.  Let me know if you continue to have trouble.  ... View more

Hi @RawFlyer! Welcome to community.  I've gone ahead and removed the Yamaha connection with your Pandora account. When this takes affect, you will automatically be logged out.  Let us know if you continue to have trouble.  ... View more

Thanks for the offer, @Haroelim! Our engineering team is still investigating but I will reach out if there are follow up questions.  Thanks again! ... View more

Hi @Win - You should be able to customize your Shuffle selection or select Shuffle All. It's often easiest to make your Shuffle selection through the Pandora app, either on your mobile device or web, and it should carry over to the Sonos app. Alternatively, you can do all of that and control your Sonos device directly from the Pandora app. Looks like you're using an iOS device with a Plus subscription. You should be able to use the following steps below to select your stations for shuffle from the Pandora app. PANDORA APP ON MOBILE: To edit which stations are played during Shuffle: Go to My Collection. Pandora Plus Listeners: Swipe the Shuffle Stations icon bar at the top of your stations list from right to left. Then tap the Pencil that appears. There, you can select or deselect which stations you'd like to appear in your Shuffle by Station or Genre. Don't forget to tap Save on the top right corner of your screen when done.   ... View more

Glad to hear it, @tscher! Let me know if you have trouble again.  ... View more

Hi @afink! Welcome to community.  It sounds like your vehicle may use Google Built-in an Android Automotive Operating System. Unfortunately, Pandora does not support the use of the Google Built-in feature. Listener's with vehicles that support this OS will need to connect their mobile device either through Bluetooth or Android Auto to use Pandora.  The best place to post feedback about this is on the Ideas Board. From there, other users can review and vote for the ideas they'd like to see for Pandora.  Sorry for any inconvenience.  ++ Update: A feature request has been posted in the Ideas Board. Listeners who would like to see this feature available for Pandora can vote on this idea here: App for Android Automotive (AAOS/Google Built In) ... View more

Hi @rwilliamson51! Welcome to community.  I've merged your post with an existing thread on community: Getting Started with Pandora in Your Vehicle Happy to help with this. Check out my post above for additional info about using Pandora in your car and how to get you set-up.  Let me know.  ... View more

Hi @Jackie5! I've gone ahead and passed this along to our engineering team for further review. Can you confirm some additional information about your set-up: The make and model of your mobile device? Are you connected to your Ford via Bluetooth or USB? Do you control playback through your vehicles entertainment system or directly on the phone? Thanks!   ... View more

Hi @MusicFan0283! Welcome to community.  I checked the email address associated with your community profile. It's currently not upgraded to a paid subscription of Pandora.  Have you recently upgraded your Pandora account or is it possible you have another account under a different email?  If you believe so, I can follow up with you in a private message to gather more details. Please avoid posting personal information (like email addresses) in the public spaces on community.  Thanks! ... View more

Hi @BJ62! Welcome to community.  I moved this thread over to our Desktop board to help keep things tidy.  Happy to take a look. Can you tell me a little more about your experience?  Does Pandora not load on Chrome? If Pandora does load, is the web page unresponsive? Do you receive an error message? If so, can you let me know exactly what it says? Do you have the same experience when using a different web browser, such as Firefox? Do you have the same experience when using the desktop app? In the meantime, I would recommend trying the troubleshooting steps for Chrome on Pandora's help page.  Let me know how it goes.    ... View more

Hi @bbarnouw, I can remove your Onkyo connection with your Pandora account. You should be able log back in but let me know if you have any trouble.  I've gone ahead and removed the connection. When it takes affect, you'll be automatically logged out.  Use the following steps to activate your Onkyo: Launch the Pandora application. Select New User. An activation page will appear with a code - leave this code up on the device screen as you continue. From the web, visit www.pandora.com/onkyo and enter the activation code there  Or, from a mobile device, open the Pandora app and go to Settings, then tap Device Activation and enter the code. Finally, select Continue on the in-home device. ... View more

Hi @dlcfinishes! Welcome to community, sorry to hear this is happening.  I've gone ahead and removed the Onkyo connection with your Pandora account. When this takes affect, you'll automatically be logged out.  Let me know if you continue to have trouble after re-connecting.  ... View more

Hi @BobR1! Welcome to community. Thanks for posting your experience, sorry to hear this is happening. I've gone ahead and passed this along to our engineering team for review.  I would also recommend reaching out to Sony Support for further troubleshooting steps specific to your TV.  ... View more

Hi @Haroelim! Welcome to community. Thanks for posting your experience. I've gone ahead and passed this along to our engineering team to further investigation.  Thanks for your patience while they take a closer look.  ... View more