Hi @Kelly12! 👋🏻Thanks for posting and sorry for any trouble.
I'm happy to help with any confusion you might be having with the website. Could you let me know a little bit more about whats going on?
I also noticed that you're activating a Premium Access session, which may be contributing to your confusion. In the past, Pandora Plus subscribers were only able to look for artists and tracks in order to create radio stations. We've updated your experience so that you have the ability to listen to content on-demand, without being a Pandora Premium subscriber. If you search for and select the name of an artist, or track, or album, you should be brought to a "backstage page" where you can either create a radio station or press play. If you press play you indicate that you'd like to listen to that content right away (or "on-demand"). Since only Pandora Premium subscribers can listen on-demand, you will either see an ad for Pandora Premium, or be prompted to watch a video ad to unlock a complimentary session of Pandora Premium.
When the complimentary session starts, you'll be transitioned into Premium, meaning, some new features may be added to the website, such, playlist, songs and albums and the web page will look a little different. When the session ends, you'll be automatically transitioned back into Plus.
Accepting a complimentary session of Pandora Premium is completely optional; you can close the ad and we'll create a station for you to listen to instead (if one is available).
Hope that helps to explain, please let me know if I can answer any other questions.
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