Thanks for the info @Vrizzo! Quick question on your iOS version, 14.4.1. Did you mean 13.4.1, or are you running a Beta version? I know the current released version of iOS 13.5.1. I understand that you're using the Control 4 app, we just like to gather all possibly information, even if it doesn't seem relevant.  Thanks for your help! ... View more

Hi @TiffanyJ, thanks for posting. Sorry to hear this.  I merged your posts together to help keep things organized. Just to confirm, when you're connected in your Chevy, are you using the integrated app through the MyLink system? If so, the app is powered by a Wi-Fi Hotspot built into your vehicle. Can you confirm that the hotspot is still connected? Let me know.    ... View more

Thanks for the follow up @Vrizzo!  I moved your message into its own post since this is happening with your Control 4, this way if anyone else has a similar issue they'll be able to post here.  In the meantime, I've asked that a trace be enabled on your account so we can better understand what is happening. I've also created a ticket for our engineers to further investigate. In the meantime, while the trace is enabled can you attempt to use Pandora as you normally would and try to replicate this error message? Thanks! ... View more

Hi @Vrizzo - sorry to hear this is happening.  Just to clarify, you're receiving the error message, "Not Available In this Country" on your DirecTV and your Control 4 system, but not on your iPhone.  To confirm, all the devices share one network, correct?   ... View more

Hi @Braden_gourmet - thanks for posting! You should be able to attach a photo in your message, you won't be able attach a video though.      Could you provide some additional info about your car and phone? What is the year of your vehicle? Do you have an aftermarket stereo, if so, what is the make and model of that device? What is the make and model of your phone? Also, can you tell me the Pandora app version (let me know if you need help finding that)? How is your smartphone connected to your car? (Bluetooth or USB) Is your vehicle equipped with Android Auto or Apple CarPlay? Have you only seen this error message in the car, or also when listening on your phone outside the car? Let me know. *Use your mobile device only when conditions allow and as permitted by applicable law. ++ Update: 6/17/2020 Hi @Braden_gourmet! Can you clarify if the error message appears on the car's infotainment screen or on your phone? Since your phone is needed in order to run Pandora in your vehicle, I'd like to try some troubleshooting steps for your phone first.  Let me know the make and model. Thanks! ... View more

Hi @dicklivy! Thanks for posting! Unfortunately, Podcasts are currently not a feature for PandoraLink. If this is something you'd like to see, I would recommend visiting our Feature Request Board.  You can search and vote for current feature requests, or submit a new one here. In the meantime, if you'd like to listen to Podcasts in your car, you can connect your phone via Bluetooth.  Please remember, use your mobile device only when conditions allow and as permitted by applicable law. Thanks for posting to community! ... View more

Hi @sullyb85, thanks for posting and sorry to hear that.   Can you tell me a bit more about the device this is happening on? What is the make and model? ... View more

Hi @meadefamily315 thanks for posting! I moved your message over to our Desktop board to keep things organized.  If your music is not automatically playing in Firefox, let's first determine your default autoplay settings for all websites. To do that: Click the menu icon and select Preferences. From the Privacy & Security tab, scroll down to the Permissions section. Find Autoplay and select Settings... to view your default option. If your default is set to Block Audio or Block Audio or Video, you'll need to make an exception for the Pandora website. Return to pandora.com Select the padlock icon in the address bar to open the Site Information drop-down panel. Click on the arrow to the right of Connection Secure to show connection details and select More Information. Click Permissions and locate Autoplay. Uncheck the Use Default box and select Allow Audio and Video. Let me know if that helped. ... View more

Hi @Dking4321 thanks for posting to community. I moved your message over to an existing thread on this.  The short answer is no, when you downgraded from Premium, you'll still have access to your Stations, Thumbprint Radio and your thumb content.  For more info please visit @AdamPandora accepted solution here. Hope this helped. Thanks for being part of community!   ... View more

Hi @Ericordewey thanks for posting, sorry to hear this.  There may be a caching issue, let's try clearing the App Data to see if this will help.  From your Android Settings, you can use the following steps to clear the Pandora app data (not to worry, we'll keep track of your profile and collection for you):* *Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after this. If you have any trouble with your offline stations after this, please let us know. Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here. If you're still having trouble after these steps, can you please take a screenshot of what you're seeing when this happens? Thanks! ... View more

Hi @Tdstuts! Thanks for posting to community! You should be able to use the Fire Stick remote to select the login field, a keyboard should pop up on the screen where you can enter in your information. Let me know if you continue to have trouble.  ... View more

Hi @Izo! Thank for posting to community. Sorry for any trouble with Pandora on your Sony TV.  Our engineers are currently working with Sony to resolve this. Unfortunately, I don't have a timeline yet, but will be posting updates as they are made available to me here.  Thanks for your patience in the meantime.  ... View more

Thanks for the feedback @sdjohnson72! I've merged your post with an existing request.  Don't forget to vote ❤️on the features you'd like to see for Pandora. The more votes an idea gets the more likely that it will be looked at for our roadmap at some point.  Thanks for being part of community! ... View more

Hi @GIJOE0916 thanks for posting to community. Sorry to hear this, that does sound very frustrating.  I’ve asked our User Support team to enable a trace on your account to help us better understand what’s happening.  Can you try the following troubleshooting steps for me.  First, try rebooting the device by shutting it down entirely, then turning it back on and trying Pandora again. If you're still having issues, try uninstalling and reinstalling the app (not to worry, we'll keep track of your profile and collection for you).* To do that: Hold down the Pandora icon on your Home screen until all the icons start "shaking." Then tap the tiny "x" that appears in the upper left of the Pandora icon, and confirm that you want to delete the app. Then re-install Pandora via the App Store on your device. *Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know. Let me know if the songs are still skipping.  ... View more

Sorry for the continued trouble with this @cowboyy221. I've gonna ahead and noted your latest experience and passed your info along to our engineers so they can investigate.  ... View more