Hi @Rufous thanks for posting. Have you tried clearing the data? Might be some old cache files. If not, let's give it a try. You can use the following steps: Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. You will be asked to log into your account after completing these steps. Let me know how it goes.  ... View more

Hi @hawk Thanks for posting, sorry to hear this. Do you receive any error messages or does the screen continue to just buffer? Would you be able to take a screenshot of what you're seeing when this happen? If you're not sure how to take a screenshot, just let me know.  Thanks!     ... View more

Hi @Jay_Moonrock  As @AdamPandora mentioned, there's no way to know or control when or how often particular songs will play on a station for free Pandora. Ad-supported Pandora and Pandora Plus Radio are designed to introduce you to new music through the artists and songs that you already know.  Additionally, ad-supported Pandora and Plus are governed by the Digital Millennium Copyright Act (DMCA), which outlines restrictions that prevent predictability in the type of radio streaming that Pandora provides.  If you'd prefer to have more control over what plays next, we encourage you to consider Pandora Premium as an option. Thanks again for posting.      ... View more

Hi @Jay_Moonrock thanks for posting to community. When you post a message on community you'll receive a notification either when someone posts on the same thread or if someone has tagged you in a message, much like I did just now. If you've opted out of email notifications, you will need log into your community account to check for any responses. Notifications can be found in the top right corner, the icon that looks like a bell. Any responses or tags will show with a numerical number posted over the bell icon.  For our User Support team, I do see that they responded to your email on 5/14/2020. If you're not seeing their response, please be sure to check junk or spam folders, their email may have ended up in there.  Both on your community page and user support team, we do our best to respond as soon as possible, but occasionally delays can occur.  Thanks for your understanding and thanks for being part of community.         ... View more

Thanks for posting @SkinLab133. Everything still okay? Was this on the web or on a mobile device? ... View more

Hi @14songs14snacks thanks for posting to community.  Just to confirm, was the station was created and added added to the bottom of the list? Looks like you're on an iPhone from your screenshots. Can you let me know your iOS and Pandora version? If you need help finding this, let me know.  Thanks! ... View more

Hi @Bhamblet thanks for posting to community. I moved your message over to an existing thread here.  I've taken a look at the account and I do see that you've upgraded to the Premium Family subscription, however, the invitations that were sent out have not been accepted yet.  If you've already sent an invite to a family member and they haven't received it, make sure that: You've sent the invite to an email address your family member can access (not necessarily the email address on their Pandora account); They check their spam or junk folder, as the invite may have ended up there. Once they've received your invite email, they'll simply select Accept Invite, and either log into their existing Pandora account or create a new one. If the family members don't see the invite in their inbox, spam or junk folder, I would recommend that the Master Account holder resend the invite again or try a different email that is accessible.  If you continue to have trouble, let me know.    ... View more

Hi @landon thanks for posting.  I checked your account and I see you enabled a complimentary session of Pandora Premium, this allows you to interact with an ad in order to play content on-demand.  Listening to on-demand content is currently only a feature of Pandora Premium. However, we've updated your experience so that you have the ability to listen to on-demand content without being a Premium subscriber. If you search for and select the name of an artist, or track, or album, you should be brought to a "backstage page" where you can either create a radio station or press play. If you press play you indicate that you'd like to listen to that content right away (or "on-demand"). You will either see an ad for Premium, or be prompted to watch a video ad to unlock a complimentary session of Premium. Accepting a complimentary session of Premium is completely optional; you can close the ad and we'll create a station for you to listen to instead (if one is available). Hope this helps to explain.      ... View more

Hi @Jackieraskopf Thanks for posting, sorry to hear you're having trouble.  Would you mind trying the steps from @AlyssaPandora accepted solution above. Keep in mind, if you've redeemed a trial in the past, you may not be eligible for a new trial.  Let me know if you're still having trouble.  ... View more

Hi @Lashaunda36 thanks for posting! I moved your message to its own thread since this is a little different than the thread you original posted in. I also see that you've reached out to our User Support team about this.  To curb any confusion with troubleshooting, I would recommend following up with them via email. If a solution has been found, please feel free to post it here so any other listeners with a similar problem in their Buick will be able to see it as well.  Thanks for being part of community! ... View more

Thanks @jettj97 for the info. I've passed this along to our engineers to investigate what is happening.  Thanks for your patience in the meantime. 👍🏻 ... View more

Thanks @jettj97 . You're on the latest version. I'd like to go ahead and report this to our engineers.  Can you send over some info about your device? Model: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): ... View more

Thanks for letting us know @bp4437. I've let our curation department know about this. They'll look into it ASAP.  Thanks for your patience! ... View more

Hi @knifepartylyrcs thanks for posting to community! Unfortunately, we don't support the Opera browser. We do support the following browsers for listening to Pandora: Firefox, Chrome, Safari, or Internet Explorer. Sorry for the inconvenience.  ... View more

Okay, darn. @jettj97  Can you let me know the Pandora version you're on. Since you can't open the app, you should be able to use the following steps to find it.  from Android Home screen> Android Settings > Applications > Manage Applications > Find Pandora ... View more

Thanks @ImaPepper. I've updated my report with your latest experience.  I'm not too familiar with Brave, but I do know it has an automatic ad blocker. Could you turn this off for Pandora or turn this off in general to test the playback experience?  I'd like to test out and see if any changes occur. Thanks!   ... View more

Thanks for following up @Alchron. So they are only updating when you open the playlist in your collection. I'll pass this along, as offline listening and the weekly updated soundtracks can be separate issues.  ... View more