Hi @mountainmike100  Welcome to community! Sorry for any trouble upgraded to the Premium Military plan. Since we may need sensitive information to further assist I've escalated your post to our Care Team to further help. They'll be reaching out via the email associated with your Pandora account. Please be on the look out for their reply. Thanks for your patience in the meantime. ... View more

Hi @hewettron  Welcome to community! The account associated with your community profile is already upgraded to Pandora's Premium Military plan, and has been since March 5, 2024. If you are receiving ads, I recommend verifying the account you are logged in with. Looking at your account, the only device I see is an Android that was last connected from 2014. If you continue to have trouble, let me know the make and model of the device you are having. ... View more

Hi @Kayjgoff  Welcome to community! What is the make and model of your TV? ... View more

Hi @goofylu  I can help with this. I've gone ahead and removed your Yamaha from your Pandora account. When this takes affect it should automatically log you out. Then you can log back in and try again. I would recommend power cycling your Yamaha by unplugging it for at least 5 minutes before logging back in. Let me know if you're still having trouble.   ... View more

If you or anyone you know ever needs a little extra emotional support, please call the National Suicide Prevention Lifeline: 1-800-273-TALK (1-800-273-8255), or you can text HOME to 741741 to communicate with a trained crisis counselor. The call is free and confidential and crisis workers are there 24/7 to assist. We encourage you to use Lifeline ... View more

Hi @doug_vender  Welcome to community! Looks like you may have been able to remove your connected device. Are you still having trouble? If you are, try power cycling your Yamaha by unplugging it for at least 5 minutes. ... View more

Thanks for trying, @leash444, appreciate it. I've updated my note to our engineering team that this happens when connected with Bluetooth and USB. Can you please confirm the following info: Make and model of your Android: OS version: Pandora version: Thanks again for trying. ... View more

Hi @melannbow  Welcome to community! Sorry to hear this is happening! I'm happy to pass this along to our engineering team. Can you let me know the iOS version and Pandora version you're on? Thanks! ... View more

Hi @CraftyCatMom2  I've passed your feedback along to our curation team to review further. Thank you! ... View more

Hi @Anniepal  Welcome to community! There isn't an option to delete your playlist on the device you are using? Can you let me know the make and model of the device you're having trouble with? In the meantime, I'm happy to take a look. What is the name of the playlist(s) you'd like removed? If the playlist doesn't appear after you've filtered your collection by playlist, where do you see it? ... View more

Thanks @leash444! Let me know how it goes. ... View more

Hi @Joyfulliving  Thanks for providing those details. I've gone ahead and passed this along to our engineering team. Thanks for your patience in the meantime. ... View more

Hi @leash444  Welcome to community! Sorry to hear this is happening. I'm happy to pass this along to our engineering team. Can you let me know if this only happens when connected to your vehicle, or outside of your vehicle too? Does your current set up allow for a USB connection? If so, can you try connecting with a USB to determine if this only happens when connected with Bluetooth. Thanks for the help! ... View more

Hi @dcd716  Welcome to community! I checked your shuffle selection and it looks like 'Rockin' Holidays Radio' station was still included. I've gone ahead and removed it from your shuffle selection. Things should return to normal. If you're still hearing holiday tracks, let me know. Thanks! ... View more

Hi @Foxyjig  Welcome to community! I'm gone ahead and created a support ticket with our Pandora Care team. They will be reaching out to you via the email associated with your Pandora account to further assist. Please be on the look out for this email. Thank you! ... View more

Hi @Topwop  Welcome to community! Sorry to hear this is happening. I'm happy to pass this along to the appropriate teams for further review. Can you tell me the make and model of the speaker you are using and which service provided (e.g. Google Assistant)? Thanks! ... View more

Thanks for the follow up, @Daditoxic1! I've gone ahead and passed this along. Let me know if your experience changes. Thanks for your patience! ... View more

Hi @Silentthoughts3  Welcome to community! Sorry for any delay. I checked in with our Pandora Care team and they are having a larger than usual incoming volume, an agent will respond to your inquiry as soon as possible. In the meantime, I see that you were previously upgraded through an Apple subscription. If you've recently upgraded through Apple once again and are not seeing the subscription on your account then there may have been a disconnect. Try these steps to see if they will help restore your subscription: Start by opening the Pandora app on your iOS device, and going to the Profile tab. Select Upgrade. Scroll to the very bottom of the screen and tap Retrieve Your Subscription. You may need to enter your iTunes password to confirm. This should reapply your subscription to your account. ... View more