About TannerPandora

TannerPandora · ‎03-06-2020

Hi @Tw1zte3d Thanks for posting to community! 👋🏻 Looks like you may have reached out to our User Support team about this. Please be on the look out for their reply in your inbox. Feel free to let me know how it goes! 🎧

TannerPandora · ‎03-05-2020

Hi @tabithahale71 welcome to community! Thanks for posting and sorry for any trouble. To help determine if it's a track issue, can you do me a favor and delete the song(s) that buffer from your playlist and then add them back. Let me know if it's still buffering. Thanks! 🎧

TannerPandora · ‎03-05-2020

@JAYDADDY One of my all time favorites 'Say You Love Me' by Jessie Ware

TannerPandora · ‎03-04-2020

Hi @Steve40th396 thanks for posting to community! Have you tried any troubleshooting yet? If not, I have a few standard suggestions to start with. 1. Try restarting the Fire Stick - removing it from the TV and plugging it back in. 2. If possible, try uninstalling the Pandora app from the Fire Stick and then reinstalling. If you need help with this, let me know. Once you've signed back into Pandora, let me know if you're still running into the replay problem. 🎧

TannerPandora · ‎03-03-2020

Hi @pugzlee Thanks for posting to community! Unfortunately, lyrics are not available on TVs just yet. This would be a great opportunity to visit our Feature Request board with this feedback. Click here to visit the board and post your great idea. Don't forget to ❤️those ideas you want to see on Pandora. Sorry for any inconvenience this may have caused. 🎧

TannerPandora · ‎03-03-2020

Sorry for any trouble @pop43. I'm going to ask our User Support team to start a trace on your account to hopefully help us better understand what's happening. Try using Pandora as you normally would in your car. In the meantime, could you let me know the following: What is the year of your Ford F150? If you have an aftermarket stereo, what is the make and model of that device? What is the model of your iPhone? Also, can you tell me the Pandora app version (let me know if you need help finding that)? Is this happening only while connected USB, or with Bluetooth as well? Have you experienced this issue only when in your Ford, or also when listening on your phone outside the car? Let me know. *Use your mobile device only when conditions allow and as permitted by applicable law.

TannerPandora · ‎03-03-2020

Hi @dragonspride Thanks for posting to community and for sharing your feedback about our ads. From what you've described, it sounds like you may not be using Pandora in your car with the supported integrated music system. When using one of the integrated Pandora options, you won't be shown display ads or something that might cause driving distractions. If you'd like, I'm happy to look into whether an integrated setup is available for your vehicle. Please let me know the following: What make, model and year is your automobile? If you have an aftermarket stereo (non-OEM), can you provide me the brand and model number? Let me know and I'll be happy to follow up. *Use your mobile device only when conditions allow and as permitted by applicable law.

TannerPandora · ‎03-03-2020

Thanks for posting this great idea @rlessard! 👍🏻Don't forget to ❤️ your idea and any other ideas in the Feature Request board that you want to see! Thanks for being part of community!

TannerPandora · ‎02-29-2020

Hi @Les thanks for posting - sorry to hear about the trouble. Can you let me know the following info: Make and model of your device? What is the Pandora version you're currently running (if you need help finding this, let me know)? Do you receive any error message, if so, what does it say? Also, let's check your Data settings. Please try the following steps from your Android mobile phone: Go to your Android Settings. Tap on Network & Internet, then tap Data Usage off and back on. Finally, ensure Mobile Data is toggled on. Let me know.

TannerPandora · ‎02-29-2020

Hey @BigScaryQueer Thanks for posting to community! I tried to replicate this on my end and wasn't able to. Would you mind uninstalling and reinstalling to see that will help. To do that: Hold down the Pandora icon on your Home screen until all the icons start "shaking." Then tap the tiny "x" that appears in the upper left of the Pandora icon, and confirm that you want to delete the app. Then re-install Pandora via the App Store on your device. *Please note: Pandora Premium and Premium Family listeners may need to re-download some of their offline content after reinstalling the app. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after reinstalling, please let us know. Let me know how it goes.

TannerPandora · ‎02-29-2020

Hi @ShortieCx! I've been listening to Pandora since 07/03/2009 - seems crazy long!

TannerPandora · ‎02-29-2020

Hey @Achelray85 thanks for posting! I moved your message to other Other Devices to help keep things organized. Can you let me know the following: The made and model of your new device. Is there an error message? If so, what does it say? Can you provide me with a screenshot/photo of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.) Thanks for the help.

TannerPandora · ‎02-29-2020

Hi @Kcjw1812 thanks for posting to community! Yes, the songs you thumb up in auto-play should be added to your Thumbprint Radio. Let us know if you see differently. Thanks for being part of community! 👍

TannerPandora · ‎02-29-2020

Hi @da134 thanks for posting to community! You can sign into the same Pandora account on any computer or supported device, as long as you use the same email address and Pandora password. Keep in mind, you won't be able to listen to that same Pandora account on multiple devices at the same time. Unlike broadcast radio, which all drivers hear in the car at the same time, each internet-connected device used to access Pandora receives its own unique stream of personalized music. Similar to other online streaming services, our music licenses limit our ability to stream from a single account on more than one device at a time. Hope this helped to answer. Thanks for posting! 🎧

TannerPandora · ‎02-29-2020

Hi @KenN thanks for posting! I moved your message to an existing thread on the subject. It does sounds like you may have 2 accounts and both accounts are upgraded. I've contacted our Support team to look into it. Please be on the look out for their email. Thanks for being part of community!

TannerPandora · ‎02-29-2020

Hi @Coolwhip73 thanks for posting! To clarify, did you mean playlist or station? Playlists are a feature of Premium, and I see you're upgraded to Plus. You may be activating a Premium Access session in order to listen to your playlist, and when the session ends it changes the music selection. Let me know.

TannerPandora · ‎02-29-2020

Hi @Corkbutt thanks for posting to community! This is a great feature request! Currently, there isn't a way to see how long you've been listening on the app. You can visit our Ideas Board board to post your idea. In the meantime, I've asked our User Support team to do a little digging and find your sign-up date. Looks like you've been listening since 12/11/2010. Thanks for all your years of support! 👍

TannerPandora · ‎02-27-2020

Hey @DustyBoots8972 Mine are: Lizzo Dua Lipa Missy Elliott

TannerPandora · ‎02-27-2020

Hi @andygee302 thanks for posting to community! We don't provide support for SiriusXM accounts, subscriptions or devices. You'll need to contact their support team for help. You can find their contact information here. ++ For your Pandora account, could you tell me a bit more about what is happening? Are you listening to Pandora on a computer or on a device? If you are on a computer, are you listening from: A Mac or Windows computer? Our website, or the desktop app? If you're listening from our website, what browser are you using? If you are on a device, what is the make and model? Could you confirm that's the account you are logged in with? I see the email used for community is currently upgraded. Can you tell me a bit more about the advertising you are seeing? Is it for a specific brand or artist? Are you hearing them while listening to podcasts? *Keep in mind, if you're requesting to listen to a specific artist or band, you may be triggering an advertisement to listen to on-demand content. On-demand content is a feature of Premium only, not Plus. Let me know! 🎧

TannerPandora · ‎02-19-2020

Hi @Kimyates65 I'm listening to Nicki Minaj's new song, 'Yikes'.

Re: Volume on my phone

Re: Songs on Playlist buffering

Re: LOVE ( whats your favorite love song )

Re: Unable to replay music on Amazon Fire Stick

Re: Lyrics on TCL smartTV?

Re: Pandora Stops Playing After Each Song on Apple...

Re: Pop up ads in the vehicle

Re: Export songs on a particular station to a text...

Re: No cellular data

Re: Pandora muted Apple Maps directions?

Re: How long have you been using Pandora?

Re: New device, same account, pandora won't play

Re: Auto Play Thumbs Up

Re: More than one device - One subscription

Re: Old subscription

Re: Why is Pandora Plus not allowing unlimited ski...

Re: When was my account created?

Re: What were your Top Three Favorite Artist for 2...

Re: Still getting commercials

Re: Fresh Start

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