Hey, @kisten1969. 👋 Sorry to hear that you're having trouble. The current version of Pandora for iOS requires iOS 11. If you're using an older operating system, you'll need to update the iOS on your device. Any version older than iOS 11 is no longer supported.  Feel free to check out @AdamPandora's message here regarding how to make this update if you're able to. Thanks for being a part of the community! 🎼 ... View more

Hey, @MikeB39A. 👋 Sorry to hear that you're having trouble with this. I checked in, and I do see that you have an open support case with our User Support team via email.  Looks like you may have some holiday artist seeds added as variety on some of the stations in your Shuffle mix. Our team can assist through email with your specific stations so you get everything back on track to your liking. In the meantime, feel free to edit your stations from the station details. You can use this helpful article to do that. Thanks for your patience during this process! 🎧 ... View more

Hey, @hdozier.  👋 Sorry about that trouble you've experienced. Please note: Not all Pandora Modes will be available on every station. Could you tell me a bit more about what is happening? Are you using your web browser to stream Pandora? If so, which one? Or are you using the Pandora Desktop App on your PC? Does this happen across all of your stations? Or one station in particular? Let me know. 🎶 ... View more

Hey, @jts. 👋 Could you provide the name of the station you're seeing on your mobile device? If you're able to post a screenshot of what you see from your phone, this would be helpful too. Let me know, and I can check in with someone from our User Support team about this. ... View more

@cccentipede Thanks so much for providing these helpful details. I'm reporting this over our engineering team for further review. ✅ ... View more

@estatejewelers  If you don't mind, could you try logging into your account from your web browser instead? Let me know if the same issue occurs from your web browser. ... View more

Hey, @forstral. 👋 I moved your post over to a separate thread since you're experiencing this from your Android device. Did you log out of your account, or simply exit the app when you stopped listening? Let me know. ... View more

Hey, @notwithit. 👋 With Thumbprint Radio station, you can only edit the Thumbs 👍👎for that station.  Thumbprint Radio uses your thumbs to create a unique listening experience. By playing both thumbed-up and non-thumbed tracks from across all your stations, we hope to bring you lots of your favorites while sprinkling in some new finds in a seamless listening journey. ++ In the meantime, I checked in with our User Support team to take a look at your Thumbprint Radio. There aren't any Thumbs associated with this particular station. Have you used your Thumbs on that station previously? Let me know. 🎧 ... View more

Hey, @DMan725. 👋 I haven't seen any other complaints similar to yours in the Pandora community. In the meantime, I've enabled a trace on your account to see how the desktop app is functioning on your computer. Would you mind running through these steps while I have the trace enabled? Let me know if this helps. 🎧 ... View more

Hey, @kfava. 👋 Could you clarify the pop-up you're referring to? Are you thinking of the Pandora One Desktop app? This was the smaller desktop app option we had previously. Let me know. ... View more

Awesome! Thanks for letting me know, @rob71350. Sounds like you're all set now. Happy listening 🎧 ... View more

Hey, @mcepeda1. 👋 We'd love to hear about more of your faves! If you're interested, feel free to introduce yourself to the community here. In the meantime, happy listening 🎶 ... View more

Welcome, @JacelynGardner. 👋 We're happy to get to know more about your favorite tunes 🎶 and Pandora features. Feel free to introduce yourself to the everyone here.  See ya around the community! 🎧 ... View more

Welcome to the community, @CTECHMASTER! 👋 Feel free to introduce yourself to everyone on this thread.  We'd love to hear more about what you're listening to -- as well as your favorite Pandora features. 🎸 ... View more

Hey, @sundaysinjuly. 👋 Thanks so much for your suggestion!  ... View more

Hey, @dwmpasadena. 👋 I completely understand where you're coming from. Regarding the colors, please check out @AdamPandora's post about this here. Thanks so much for your feedback about this, and hope to see ya around the community more often!  🎶 ... View more

Hey, @Aquatica1000. 👋 Welcome to the community, and thanks for sharing!  Happy to have you as a member. Enjoy the tunes 🎸 ... View more