@estatejewelers  Thanks for taking the time to try out those steps. Does this happen with every song? Or specific songs that you're noticing? If so, could you give me an example of a track? Let me know. ... View more

Hey, @daynadane51191. 👋 Sorry for the continued trouble. I can confirm we received your email. Someone from our User Support team will be in touch soon, to assist with your mother in law's gift subscription. Thanks for your patience during this process! 🎶 ... View more

Hey, @BV5. 👋 I moved your post over to the My Collection board to keep the community tidy.  Here more information about how to create, edit, and delete stations here. Thanks so much for posting on the community! 🎶 ... View more

@Tatakh Sounds good. Feel free to add any updates directly to the this thread. Hope it's back up and running for you! 🎶   ... View more

Thanks for confirming, @Emain123.  I'll need some time to gather more information about what is happening. I appreciate you sticking with me on this, and for your patience while I look into it for you.  👍 ... View more

Hey, @mwf05. 👋 Sorry to hear that your deleted station keeps reappearing.  It sounds like we'll need to take a deeper look at your Pandora account to determine what's happening. In the meantime, I would definitely recommend ensuring that when you use the Pandora website, you're using the URL of: https://www.pandora.com If you delete a station on any device, this should be reflective on all of your devices.  Someone from our User Support team will contact you via email to assist with this.  Thanks so much for posting on the community! 🎧 ... View more

Hey, @Morphogenetic.  👋 Please keep in mind, Pandora accounts follow the email address, not the device or phone number. You can sign into the same Pandora account on any computer or supported device, as long as you use the same exact email address and Pandora password. This applies to both free and paid Pandora accounts. ++ If you're already signed into the Pandora app on your iPad device, you should be able to link Pandora and your Amazon Echo.  Feel free to check out these steps to do that here. Hope this helps! 🎧 ... View more

Thanks for getting back to me, @Emain123. For my own Pandora account, I'm on same exact version (both app + iOS) with Premium listening from an iPhone Xs Max. When I launch the app, I am taken to My Collection automatically with the option of going to "For You" in the bottom navigation. I’ve enabled a trace on your Pandora account to help us better understand what’s happening in case I need to report this to our engineering team. For this trace to be useful, we’ll need you to run through our troubleshooting steps once more. I completely understand how inconvenient this might be, but would you mind trying out these steps? Let me know how it goes.  ... View more

Hey, @tcamuso. 👋 Sorry to hear that you're having trouble listening! I moved your post over to the Desktop board to keep the community organized. Minimum Specifications for Browsers: Unfortunately, Pandora isn't supported on Brave. At minimum, your set-up will need to meet the below minimum specifications: Browsers: Internet Explorer 11 Safari 11 Latest Version of Chrome* Latest Version of Firefox* Edge* *Auto-updating must be enabled ++  Browser Troubleshooting: For your Microsoft Edge browser, please try out these steps to see if this rectifies the issue you're experiencing. If you prefer Google Chrome as your browser of choice, please try out these steps. Feel free to keep me updated by posting directly on this thread. 🖥 ... View more

Hey, @ChazNolackin. 👋 I moved your post over to Community Chat to keep the community organized. Feel free to introduce yourself to the community here. We'd love to know more about you and your musical faves. 🎶   ... View more

Hey, @michaelb6. 👋 Sorry to hear that you're having issues connecting to Pandora. Could you tell me a bit more about what is happening when you attempt to listen? What is the make and model of your device? Are you connected to Wi-Fi or 3G/4G when this is happening? Have you received any error messages? If so, what exactly does it say? Let me know. 🎧 ... View more

Hey, @Andrew123. 👋 I moved your post over to the Subscriptions board to keep the community organized. Your Account: Pandora collects registration data (birth year, gender and zip code) to customize and improve the products, services, content and advertising we provide to listeners. For more details regarding your privacy on Pandora, feel free to check out this informative article on our Help site. ++  Your Subscription: I've checked in with our User Support team, and it appears that you have a Plus account upgraded through Google Play.  Please note: If you have a PIN enabled for purchasing in Google Play, you may need to enter that code after selecting Accept & Subscribe.    This PIN would be for your Google Play Store account, not Pandora directly. Nor do we have access to your private PIN info.  You can find out more information regarding PINs for Google Play purchases here. If you need further assistance with your subscription and personal account information, please let me know so that I can have our Support team contact you directly via email.  I hope this information is helpful. 🎧 ... View more

Hey, @NoStripeZebra. 👋 I'm happy to help with any questions or comments you may have. Unfortunately, I don't quite understand your message. Are you interested in seeing a split screen for Pandora on your Android device? The more details you provide, the better equipped I'll be to assist you. Let me know. 📱 ... View more