Hey there, @forrests. 👋
I'm very sorry to hear that you've had some trouble with SheerID in order to upgrade your account using the military discount. I completely understand how frustrating this must have been. Rest assured, I've shared your feedback with the appropriate party regarding that process.
To clarify, while we don't offer phone support, we happily offer the following forms of support:
Live chat via our help page
User Support can be emailed using this contact form
@PandoraSupport on Twitter
Support on the Pandora Community
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Your Subscription:
In the meantime, I've checked in with our User Support team regarding your account, and it appears that you were able to upgrade your account using the military discount successfully.
If you need further assistance, please don't hesitate to reach out because we're here to help wherever we can. Thanks so much for being a Pandora listener and for your service! 🎶
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