@Awwcool22 I moved your post over to this existing thread: Switch to Premium Family while on Google sub It looks like your wife's account is currently upgraded to Pandora Plus through Google Play - this would explain why she is currently unable to accept her invitation to join your Premium Family plan. Joining or upgrading to a Pandora Premium Family subscription is currently not possible through third-party vendors (e.g., iTunes or Google Play). Before she can accept your invitation, she will first need to cancel her current subscription through Google Play and wait for it to expire. Once she begins to hear ads on her account again, she can then accept the invitation. Hope this helps! ... View more

@Board2D34th Nice to see you around the Community.  I completely understand where you're coming from. Pandora tries to improve the chances that you will enjoy every song that plays. It does this by using a combination of the detailed information in the Music Genome Project, the station seeds and Thumbs feedback you have given, and feedback given by other listeners under similar conditions. We hope that the music Pandora plays will be just what you wanted, but occasionally Pandora will surprise you. When it's a welcome surprise give the song a Thumbs Up. Otherwise give it a Thumbs Down. This will help make your stations play more music that you like. You can also use Pandora Modes to customize your station experience when you're listening on our website or your mobile device. Pick from different modes like Crowd Faves, Discovery and Deep Cuts. Thumbs given in a specific mode will guide the station in that direction. For example, if you prefer to hear the hits, and not much new music, listen under Crowd Faves and use Thumbs to direct your station. +++++++++++++++++++++++++ This all being said, I do see you are currently upgraded to Pandora Premium. With this level of subscription, you do have the option where you can create customized playlists where you can pick and choose what songs you want to include in your listening session. You can find instructions on how you can create customized playlists here. Hope this helps! ... View more

@tsikows Unfortunately, there isn't a way for us to see on our end which deleted stations those thumb ratings are coming from. This being said, I can assure you this is something our engineering team is looking into. Thanks for your patience in the meantime! ... View more

No problem, @mayvalley. My Thumbs Up playlist has now been added back to your collection. Hope this helps! ... View more

@Kperea16 I moved your post to the Android space. With your Pandora Premium subscription, you should be able to download as many stations as you want (as long as you have enough storage available on your device). Is it possible that this might be occurring because there is not enough storage on your device? Pandora will never use the last 500MB of storage, so we will only download as many stations as we can before we hit that limit. If it doesn't appear to be storage related: I'd recommend signing out of the app and signing back in, which will reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes. If you continue to have trouble: Check the download icon for the content you are attempting to download. The two rotating arrows indicate that the content is still in the download process and the highlighted downward pointing arrow means the content has successfully downloaded. If the icon is not highlighted, try downloading the content again and keep the app in the foreground while your offline music downloads. Keep in mind that stations and large playlists take a longer time to download. Lastly, if you are having trouble downloading stations, please try downloading a single track for offline listening to see if that works. I hope this helps. Let me know how it goes. ... View more

@GGirl What is the name of this station? Additionally, can you please send me a screenshot of what you are seeing? Thanks for working with me on this. 🤝 ... View more

@billgordon18900 Here are some things you can do to improve your stations: Listen using Pandora Modes when listening from a computer or mobile device, you can access Pandora Modes to customize your station experience. You can pick different modes like Crowd Faves, Discovery and Deep Cuts. Put tracks on the shelf: If you get sick of a track but don't want to give it a Thumbs Down, you can put it on the shelf for a while. To do this from the web, hover your mouse over the album art and select "I'm tired of this track." Pandora Premium listeners should click the ellipsis (3 dots) next the album art to see that option. Edit your station: In some cases, it might actually help to remove Thumbs Up ratings in the station to mix things up. Running through these steps should increase the variety of the station pretty quickly during your listening sessions.  Hope this helps! ... View more

@AgentOctopus Always happy to help! Thanks again for all your patience with this. 🤝 ... View more

@jfoiles Can you please send me a screenshot of different artists playing on Artist Only Mode when you are listening to one of those stations? Thanks for working with me on this. 🤝 ... View more

@jtix It doesn't look like you've attached any images or screenshots to this thread yet. Can you please try sending those once more? Additionally, what is the name of the station that was added to your collection? Let me know. ... View more

@norcalbytes I've enabled a trace on your account to help us better understand what's happening. *For this trace to be useful, we'll need you to run through our troubleshooting steps once more.* If you continue to experience trouble after running through those steps one more time, I'd like to report your issue to our engineering team. Can you send over a bit more info about your device? Model: Pixel 4 XL Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Are you connected to Wi-Fi or cellular data when this is happening? Have you identified any other patterns or notable information? Let me know what you can find out. ... View more

@finn593 Welcome to the Pandora Community!  I moved your post to our Introduce Yourself thread.  If you're up for it, we'd also like you to share a picture of yourself below (if you feel comfortable doing so) and add the following so we have a better understanding of who you are: Name? Where you're from? What your favorite genre of music is? What you're currently listening to? Favorite feature of the Pandora service? You can find my introduction here. No pressure though! Hope we continue to see you around the community. 😎 ... View more

@Kepler Nice to see you around the Community. 👋🏽 Can you please do me a favor and send me a screenshot of the station that is auto-generating despite you removing it from your collection? Thanks for working with on this. 🤝 ... View more

@mayvalley I moved your post over to this existing thread: Thumbs Up list in profile still includes count from deleted stations I have added your feedback to the ticket we have open the engineers who are investigating this issue. Thanks for your patience in the meantime as they work to find a fix. 🛠 ... View more

Thanks for following up, @star-mist33. It may help to run through the following troubleshooting steps on your device: Troubleshooting for Android Devices If you continue to run into issues with this, please send over a screenshot of what you are seeing. To send a screenshot, you can click on the camera icon: Thanks for continuing to work with me on this! ... View more