About AdamPandora

AdamPandora · ‎10-07-2025

@Gonzalez3519 Nice to see you around the community! For more information on how to remove devices from your account, check out the accepted solution to this thread: How to sign out of all devices If you don't have access to a computer or require further assistance, let me know.

AdamPandora · ‎10-06-2025

@Cah34 Nice to see you around the community. Unfortunately, I can't manage this directly on my end as we don't have access to the Apple billing system. If you're still having trouble, you'll need to contact Apple support for more assistance. I hope this is helpful.

AdamPandora · ‎10-06-2025

Thanks for sharing your experience with the community, @lbuck3. I'm happy to help look into this further. Can you send over a bit more info about your device? Model: Samsung S21 Carrier: Android version (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Additionally, can you please send me a screenshot of the error message you are seeing? (Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments) Thanks for working with me on this.

AdamPandora · ‎10-06-2025

@sdavis011 @65Sprint Thanks so much for sharing your experience with us! We’re sorry to hear you’re having trouble with Pandora not connecting over WiFi, and we really appreciate you taking the time to reach out. I’d like to gather a few more details to help us better understand what’s happening so we can share this with our engineering team for further investigation. Could you please confirm the following: Are you able to stream Pandora when using a cellular data connection? When connected to WiFi, does the Pandora app immediately transition you to Offline Mode? Or when connected to WiFi, does the Pandora app fail to load upon launch? Does the app open, but content such as Stations or Playlists won’t load or is the play button unresponsive? In your reply, please include your device details: Android OS version: Pandora version: Thanks so much for your help in answering these clarifying questions, and for your patience in the meantime.

AdamPandora · ‎10-06-2025

@Audrie I've gone ahead and sent you another copy of your receipt via email. If you still aren't seeing it on your end, please check your spam filter to ensure our messages aren't getting filtered out. Thanks for being a part of the community!

AdamPandora · ‎10-06-2025

go by Karri & Kehlani They’re on “Go” 💨 Listen to Karri & Kehlani's single now! The Life of a Showgirl by Taylor Swift Like the star she is, Taylor Swift debuts ‘The Life Of A Showgirl’ ❤️‍🔥 Act Like You Know by Coi Leray & Shoreline Mafia It’s time to “Act Like You Know’ 👏 Hear Coi Lerayteam up with Shoreline Mafia! Solace & The Vices by Bryson Tiller Continuing his elevation, this is Bryson Tiller's ‘Solace & The Vices’ Staring At The Sun by The Elovaters Bright views, The Elovaters “Staring At The Sun” is out now! I Don't Belong Here by Wind Walkers Out of place, Wind Walkers share their new EP, ‘I Don’t Belong Here’ with an exclusive Takeover on DECIBEL! Broken Branches (Extended) by Dierks Bentley Debuting ‘Broken Branches (Deluxe),’ Dierks Bentley takes us on his journey with an exclusive Takeover on Music City! Fascination in the Dark by Vance Joy Discover “Fascination In the Dark” from Vance Joy! Movement II by Petit Biscuit Debuting ‘Movement II,’ Petit Biscuit new album is out now! Days Like These by Luke Combs “Days Like These” are worth more than gold 💯 Press play on Luke Combs' new single!

AdamPandora · ‎10-06-2025

@WockhxrdLA There's a natural tension between valuable ad space and the listening experience. Because of that, we're actively testing the length of these sessions to provide the best listening experience for everyone. As a result, the average length and availability of your complimentary session may fluctuate. Due to licensing restrictions, we have to limit the number of Premium Access sessions per person. If you're hitting a limit, it means you've used quite a few of these sessions lately. We're so glad you're enjoying the extra functionality. I know that limits like this can be frustrating, so I'll definitely pass along your feedback. Hope we continue to see you around the community!

AdamPandora · ‎10-06-2025

@ag2f2T5KSLA6EKr I do see you were able to name your station Greg's 80s. Was there anything else you needed help with? Let me know.

AdamPandora · ‎10-06-2025

@Lozier1625 A copy of your latest receipt has now been emailed to you. I hope this helps!

AdamPandora · ‎10-06-2025

@pinellascompute You should be able to manage your Premium Family plan from a mobile device. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎10-06-2025

@bobby92311 It appears that there was a communication error between the Apple billing system and our system. The error seems to have been resolved and your subscription has returned to your account. I apologize for any inconvenience. Let me know if you have any other questions.

AdamPandora · ‎10-06-2025

@REPUBLICAN I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community!

AdamPandora · ‎10-06-2025

@nohelp Although we do not provide phone support, check out the various ways you can get in touch with our support team here: How to contact customer service? In the meantime, I have created a ticket with our support team for you. They will be contacting you privately via email to help answer any questions you have, so please keep an eye out for their message. Thanks for your patience!

AdamPandora · ‎10-03-2025

I can assist with this, @IntrepidPlague. That content has now been removed from your collection. Hope this helps!

AdamPandora · ‎10-03-2025

@Cmom Nice to see you around the community. To help get your station back on track, I recommend checking out the accepted solution to this thread: Tips for better stations I hope this helps!

AdamPandora · ‎10-03-2025

@GlennPeison I have created a ticket with our support team for you as well. Please keep an eye out for their email as they will be messaging you shortly. Thanks for your patience in the meantime!

AdamPandora · ‎10-03-2025

@Cvdujrfscdyyv I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime!

AdamPandora · ‎10-03-2025

@duckaholic2 A copy of your latest receipt has now been emailed to you. I hope this helps!

AdamPandora · ‎10-02-2025

@MarcusShealy I do see you have an open case with our support team regarding this issue. If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist. Thanks for being a part of the Community!

AdamPandora · ‎10-02-2025

@PandaWoman94 I've escalated this over to our curation team so they can help further investigate. Thank you for reporting this!

Re: Sign out of account on all connected devices

Re: Cancelled but still attempting to charge

Re: Android: Pandora App Won't Open

Re: Android: App not Connecting

Re: Subscription Receipt

New Music: Picks of the Week (10.6.25) 🎶

Re: A limit to my songs

Re: Change the name of one of my channels?

Re: Email copy of monthly receipt

Re: No option to manage family plan from mobile de...

Re: No Pandora premium

Re: Told card info is not valid

Re: No phone tech support

Re: "This content is no longer available on Pandor...

Re: Favorite songs no longer playing on Chris Stap...

Re: T-Mobile Pandora Premium 4 Months Free - Not U...

Re: Lost stations with new phone

Re: I need a copy of my invoice

Re: App not Connecting

Re: Reporting lyric error: Ain't No Thang by Katze...

Pandora for Creators Community