@sngmorris Nice to see you around the community. To shuffle a playlist: Navigate to your playlist in your collection. Click on the Shuffle icon located to the left of the Play button. When the shuffle icon is highlighted, it will shuffle all the songs from that playlist. Here is a photo of where that is located on your computer:   If your playlist is already playing, you can also Shuffle it directly from the Now Playing screen: Go to the Now Playing screen and select the icon with intersecting arrows on the bottom of the screen to turn Shuffle on or off. When the shuffle icon is highlighted, it will shuffle all the songs from that playlist. Here is an example of where that is located when listening on your computer: I hope this hepls! ... View more

@sgk0006 Sorry for the trouble you are having with the gift subscription you recently purchased. I do see you've submitted a message to our support team through our help page. To help avoid any confusion or crossed communication between multiple agents and the community, I recommend working directly with the support agent that will be contacting you. Please keep an eye out for their email reply, and they will be happy to further assist. Thanks for your patience in the meantime! ... View more

Sure thing, @Cktwofour. A copy of your latest receipt has now been sent to you via email. I hope this helps! ... View more

@Wicketwookie Nice to see you around the community. You should still be able to share content to your Instagram stories from your mobile device. Sharing content from your mobile device: It's often easiest to share a song, station, album, playlist, podcast or artist by searching for it (even if it's already a part of your collection). Then tap the name of the song/station/album/playlist/artist/podcast* and tap Share. From here you'll be able to share your content either through your messages, through social media channels like Snapchat, Instagram Stories or via email. You can also select Copy Link for a direct link to the content you've selected. If you don't see a social media option you'd like to use, make sure that you have the social media app downloaded to your device. *What content you're able to share may depend on your subscription level. Sharing content from a computer: To share from your Now Playing screen: Hover your cursor over the album art or click the ellipsis (three dots) next to the item. Select the Share option. Post to your X (formerly Twitter) account. Select "Copy Link" for sharing a direct link. From the Artist or Song's Backstage Page: Locate the Share button under the album art and select from one of the available options. Keep in mind, sharing to Instagram Stories or Snapchat is only available from a mobile device. I hope this helps! ... View more

@ButtasBabe829 Sorry for the trouble you are having with your Premium Family plan. I have created a ticket with our support team for you. They will be contacting you privately via email to help look into this further, so please keep an eye out for their message. Thanks for your patience in the meantime! ... View more

@enmancil I do see you've submitted a message to our support team through our help page. To help avoid any confusion or crossed communication between multiple agents and the community, I recommend working directly with the support agent that will be contacting you. Please keep an eye out for their email reply, and they will be happy to further assist. Thanks for your patience in the meantime! ... View more

@Joseph99 Thanks for your post and for sharing your suggestion about messaging or texting on Pandora. While this isn't a current feature, we appreciate you taking the time to sharing what type of features you'd like to see for Pandora. Feedback like yours helps us understand which features matter most to our listeners. ... View more

@zenrook Nice to see you around the community. I have passed your feedback along to our curation team so they can help look into this further. Thank you for taking the time to report this! ... View more

@DarkstalkerLS Thanks for bringing this up. I took a look at The Lab - A Minecraft Podcast, and it appears the latest episode currently available is the November 30, 2025 episode. I also checked a few other podcast platforms, and they're showing the same episode list, so it doesn't appear that Pandora is missing any episodes at this time. Since that episode is listed as the season finale, it's possible the creators haven't released any new episodes yet. If and when they publish new episodes to their podcast feed, they should also become available on Pandora. Hope this helps! Let us know if you notice any discrepancies in the future, and we'll be happy to take another look. ... View more

@evnazcontact Nice to see you around the community. A copy of your latest receipt has now been sent to you via email. Enjoy the music! ... View more

@tsd45 Sorry for the trouble you are having upgrading to the Premium Family plan. To upgrade to Premium Family, you'll need to log into your Pandora account and visit the subscription details page. Additionally, you must be at least 21 years of age to purchase this subscription and be the primary account holder. If you're using a computer:  You'll need to make sure you're logged into your Pandora account and go to your subscription details page. Next, click on Switch Plans.  If you're using a mobile device: Go to the Pandora website. Select the menu icon (three horizontal lines) in the top left. Then tap Subscription.  From your Subscription details page select Switch Plans. Let me know if you continue to run into issues with this. ... View more