Hi @katbiz630  Welcome to community! Sorry to hear you're having trouble listening. To clarify, is the Pandora app located on the Xumo box or is it directly on your Samsung TV? If it's found on your Samsung TV I may have a few additional troubleshooting steps that may help. Additionally, I checked your Pandora account associated with your community profile, and it looks like you made a new account recently. Was this to test to see if the problem was associated with your account. Thanks for the additional help!   ... View more

Hi @Fire_Foxx  Welcome to community! Looking at your Pandora account, it sounds like this may be happening on a computer versus and Android device. Could you confirm the make and model of the device you're using when this happens. Also, since you're a free account, are you trying to listen to a specific song or are you listening to a station and playback seems to freeze or buffer? ... View more

Agreed! Great song   ... View more

Hi @Jmyers  Welcome to Pandora! Do you mean when you receive an app notification with sound, the playback stops and doesn't resume? Could you let me know the make and model of your Android? In the meantime, I would confirm that any battery optimization settings for Pandora have been disabled. Depending on the phone you have, these steps can be slightly different. If you find that the below steps don't fit your phone, I recommend checking the owner's manual for specific steps for your make and model. Please try the following steps: Open your device Settings and then Apps Scroll to find Pandora or use Search in the upper right hand corner Select Battery Next select Unrestricted ... View more

Agreed, @MPeter3628!  Unfortunately, I have limited insight into Yamaha devices on my end. Since a factory reset appears to be unsuccessful, I don't have any other troubleshooting suggestions at this time. I'd reach out to Yamaha support for any other steps they may have. ... View more

Hi @ComputerBlue  I checked on the artist and album. Looks like the album is a new release. I've let the folks from our curation team know so they can further review. The review may take some time, so we appreciate your patience. Please try again in a week or two. If you're still running into trouble after that, let us know. ... View more

Hi @MPeter3628 Checking in to see if you've had any luck, or the same trouble. Did Yamaha support have another steps that may have helpful? ... View more

Hi @jrtd  Welcome to community! There is currently an investigation with DirecTV around the experienced you noted with tracks skipping to the next track before it's finished. The Pandora teams is working with DirecTV on this. While a timeline has not been established, keep an eye out for future DirecTV updates as this is how the issue will be addressed. Thanks for your patience in the meantime. ... View more

Hi @rascal44279  If lyrics are available for a song on Pandora, then they will be displayed below the album art.  As a Free Pandora listener you can view lyrics for the currently playing song by tapping the carat (^) below the album artwork on the Now Playing screen. Initially you will only be able to see a little snippet of the lyrics on this screen, but you can tap Show More or See all lyrics to reveal the rest.  Here is an example: Keep in mind, lyrics may not be available for all songs.   ... View more

After a factory reset is super odd, @MPeter3628. That was going to be my next suggestion.  Sometimes order can matter, maybe try the factory reset first, then power cycle after - if you haven't already done that the first go around.   ... View more

Hi @MPeter3628  I checked the other account, and there were no devices associated with it. Do you use this account primarily on web? ... View more

Hi @MPeter3628  You're all set to go. This may take a little bit of time to take affect, so please be patient. I'd also recommend power cycling your Yamaha by unplugging it for at least 5 minutes. Hope that helps! ... View more

What a neat idea, @Jenni86753O9! Thanks for taking the time to post. I've updated your message to Open Ideas. Thanks for visiting the community! ... View more

I've really gotten into Sabrina Carpenter lately, especially the track, Espresso. She's been playing every where and I can't ignore her any more. HaHa Turns out, I actually really like her latest album. ... View more

Hi @Crazyst  Welcome to community! Happy to help with this. I've gone ahead and removed all the devices associated with your Pandora account. This will log you out every where, and you'll need to log back into any current devices. Please note, that this may not happen immediately, and in some cases can take a little bit of time. Hope this helps.   ... View more

Thanks for letting me know, @Imkarenc. Is it only with phone calls, or messaging too? ... View more