Hi @onkamedic258 Welcome to community!
I moved your post over to an existing thread: In-home Devices: Timeout Message. If you're receiving a timeout message or if playback stops on your in-home device this may because we've detected that you have not interacted with the player for a while. This is in place to avoid playing music to empty rooms and helps reduce our streaming costs since we pay full royalties on every song we play. Having the timeout interval enables us to prevent streaming endlessly to unattended devices. Ultimately, it allows us to maintain our subscription prices.
Upgrading allows you to listen uninterrupted for longer periods of time. Pandora Plus subscribers have longer timeout periods than free listeners, and Pandora Premium subscribers have longer timeout periods than Pandora Plus subscribers. While you will experience fewer timeouts, the timeout policy does not go away.
We actively test various approaches to better gauge whether or not we’re playing to an empty room. While Pandora Premium subscribers benefit from our longest period of uninterrupted listening, the only way to eliminate timeouts completely is by subscribing to Pandora for Business. This option is not an ideal solution for home use, as it involves a higher subscription fee that includes music licensing costs and must be played through special equipment. If that still interests you, you can get more information about Pandora for Business through our partners at Mood Media.
Alternatively, you can sign up for trials for our Plus or Premium subscription directly through Pandora. To view these benefits and to sign up for the trial, you can visit https://www.pandora.com/plans. You can cancel at any time.
Hope this helps to explain.
... View more