Note: This message has been Accepted as a Solution to flag the current steps and/or status of this thread. This post will be updated with more information as it is provided to the moderation team.
Pandora Update (07/22/24):
We've received confirmation from multiple listeners that this issue with Xfinity and Samsung devices stopping playback has been resolved.
If you should run into this issue again, please create a new post within the Other Devices Board. In the meantime, future comments for this thread will be closed.
Thanks again to everyone's for sharing your experience and details that helped our teams investigation
Pandora Update (07/18/24):
Hi all!
Thank you for your patience while our teams investigated. We now believe that this issue has been resolved. Please try listening on your Xfinity or Samsung devices again and let us know if you're still having trouble.
Thank you!
Pandora Update (07.15.24): Hi friends 👋
Thank you for sharing details about your experience. Our moderation team has shared all reports from this thread with our tech team as they're currently investigating this issue. Once we have an update to share, it will be posted here.
If you haven't shared your device information already, please be sure to include what device you're using.
In the meantime, we appreciate your patience during this process. 🎧
Pandora Update (07.12.24):
Hi @steverizz, @motoant and other listeners!
Thanks for posting your experience with your Xfinity and Samsung devices.
I've passed this along to our engineering team for further review and investigation. We appreciate your patience while we take a look.
Thank you!
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