Hey, @ttm2soon!
Thanks so much for posting on the community.
Sorry for any confusion regarding the avertisements playing on your account.
I checked in with our User Support team regarding your account, and you are upgraded to Pandora Plus. However, it looks like you enabled a complimentary session of Pandora Premium recently, which explains why you're seeing / hearing an ad.
++
Complimentary Sessions of Premium:
Please keep in mind, if you search for and select the name of an artist, or track, or album, you should be brought to a "backstage page" where you can either create a radio station or press play.
If you press play you indicate that you'd like to listen to that content right away (or "on-demand"). Since only Pandora Premium subscribers can listen on-demand, you will either see an ad for Pandora Premium, or be prompted to watch a video ad to unlock a complimentary session of Pandora Premium.
Keep in mind that upgrading to Pandora Premium or accepting a complimentary session of Pandora Premium is completely optional; you can close the ad and we'll create a station for you to listen to instead (if one is available).
You won't be charge for the session as the additional cost of these sessions are covered by the advertisement, your account will return to your regular service automatically when the session expires, and you won't be charged any Pandora Premium fees.
You can find out more about how complimentary sessions of Premium work in this helpful article.
Hope this helps to explain! 🎶
... View more