Hey, @shannonaz7. 👋 Sorry for the continued trouble with your offline tunes. What is the make and model of your device? Are you using an Android phone? Are you receiving any error messages? If so, what exactly does it say? Let me know.   ... View more

Hey, @kbralley7. 👋 I moved your post over to the My Collection board to keep the community tidy. If you contacted our User Support team via the contact form on our help page, someone would have reported these issues. However, we cannot provide an ETA of when it will be fixed. Artist Holiday Stations: Unlike holiday genre stations, holiday stations based on artists may feature non-holiday music from the seed artist and others. If you prefer to keep these stations playing only holiday music, just thumb down any non-holiday tracks. That said, if you are getting a lot of non-holiday music, or any completely unrelated tracks, please check the seeds you used to create your station: you may have inadvertently added a non-holiday seed.  ++ Reporting Library Issues: In the meantime, I've reported this album to our curation team to review.  If you have any other albums or tracks that you haven't reported previously, feel free to list them in your reply on this thread. If you create a post on community, we report these manually from our end. I would also recommend upvoting this existing feature request as it seem you may be interested in this option. A lot of listeners would like to have the ability to report library issues directly. Thanks so much for being apart of the community! 🎶  ... View more

Hey, @Ianskt88. Some of our listeners have been experiencing issues with their offline tunes recently.  You may want to check out this thread to see if this issue applies to you. In the meantime, could you tell me a bit more about your device? Model: Carrier: Android version (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Let me know what you find. ... View more

Hey, @DeejStorm.  👋 I moved your post over to the My Collection board to keep the community organized. Thanks so much for taking the time to report this. I've passed this information along to our curation team to review. They'll look into it ASAP. See ya around the community 🎶 ... View more

Hey, @Conch. 👋 Sorry to hear that you're having trouble listening. Could you tell me a bit more about what is happening? Are you receiving any error messages? If so, what exactly does it say? Could you also tell me more about your device? Device & Generation: (e.g. iPhone 5c, iPod 6th gen, iPad Air2, etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or 3G/4G (cellular data) when this is happening? Also, are you experiencing this in locations where you used to be able to listen without issue? Let me know. ... View more

Sorry for the continued trouble, @Octriv. Would you mind sending over more info about your device? Model: Carrier: Android version (Settings > About Phone): Build number (Settings > About Phone): Android Security Patch Level, if noted on your device (Settings > About Phone): Pandora version: If you can open Pandora, go to Profile, then select Settings. Scroll to the bottom of the screen for the version number. If you can't open Pandora: from Android Home screen > Android Settings > Applications > Manage Applications > Find Pandora Let me know as I'd like to report your issue. ... View more

Hey, @fgh.  👋 I moved your post over to My Collection to keep the community tidy. Pandora will never use the last 500MB of storage on your device, so we will only download as many stations as we can before we hit that limit. Keep in mind that stations and large playlists take a longer time to download. I would recommend trying out these steps to see if helps with your downloading your playlist. Let me know how it goes, and whether the issue persists.   ... View more