So glad to hear that you were able to get back up and running, @VegasVirgo @accuratedude. Feel free to let me know if anything else pops up. Have a great weekend! 🎧 ... View more

@kstilson4304 Thanks for getting back to me. I've enabled a trace on your Pandora account in case we need to share this with our engineering team. Let's try out these steps to see if it helps resolve the issue: Pandora Desktop Troubleshooting Also, if you're able to get a screenshot of the error message, this would be helpful too. Let me know how it goes. 🎧 ... View more

Hey, @Rickta. 👋 I moved your post over to the Desktop forum to keep the community space organized. How are you listening when this happens? Are you using the Pandora Desktop App for Mac computers? Or, are you using a web browser? If so, which browser? Have any error messages popped up? What does it say? In the meantime, here are some good steps to try out to see if it helps resolve your issue: Safari Troubleshooting Chrome Troubleshooting Firefox Troubleshooting Pandora Desktop App for Mac Troubleshooting Let me know how it goes. 🎧 ... View more

Hi there, @Kraye0102. 👋 Sorry to hear that you're having trouble with this.  I’ve enabled a trace on your Pandora account to help us better understand what’s happening. For this trace to be useful, we’ll need you to run through our troubleshooting steps: Android Troubleshooting Let me know how it goes. 🎧 ... View more

Thanks for the screenshot, @Bonzo_1116. This is helpful! It looks like the app may be cached.  From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):* Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. Let me know if this helps. 🎧 ... View more

Nice playlist, @tb4. 👍 Thanks for sharing! ... View more

Awesome! @Robertmackin So glad to hear that your stations were refreshed. I'll update our engineering team about your experience. Feel free to let us know if anything else pops up. Happy listening! 🎧 ... View more

Hi there, @Seadog71. 👋 Nice to see you around the community space. I completely understand where you're coming from. We appreciate you taking the time to share your experience. Today we rely on Apple’s algorithm to decide when it is a “good time” to transfer the downloads. Here are the steps we use to get downloads to transfer for testing: 1. Put both devices on chargers and close to one another. 2. Play Pandora on the iPhone. 3. Background Pandora on the iPhone.  4. Launch Pandora on the watch and go to the Downloads screen. Let me know if this helps. 🎧 ... View more

Hey, @Hosprings. 👋 Thanks for your feedback. Looks like you've also reached out to our User Support team via email to help out with this issue in late August. However, we didn't receive a response after sharing the troubleshooting steps. Currently, we're tracking and reporting this issue to our engineering team. I can add your information to the internal ticket we have open:  Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Thanks for reporting this, and for your help. 🎧   ... View more

Hey everyone, @Strotter @Enjoyedyaz @Beausmith06.  👋 iOS 15 is now available for official download (no longer Beta).  Are you still having trouble with Pandora, or receiving that error message while using your AirPod Pros?  Let me know as I'd like to update our engineering team with your feedback. 🎧 ... View more

Hi there, @Littup. 👋 Nice to see you around the community space. Happy to help. Editing Playlists on Android: 1. Go to My Collection and tap the name of the playlist you'd like to edit.  2. To delete songs or to make any other changes to your playlist: Tap the Edit icon below the album art. To remove songs scroll down and press ( - ) iOS or ( X ) Android to the left of the songs you would like to remove or swipe the track name left. To adjust the order of your playlist, hold and drag the list icon on the right of the track title to the desired position. To rename your playlist, tap the current name. Tap Done (iOS) or Save (Android) to close out and save your changes.  Let me know if you have any trouble with this. 🎧 ... View more

Hey, @BryanA. 👋 Please check out my post about the widget here. Feel free to let me know if you continue to have trouble with this. 🎧 ... View more

Thanks so much for getting back to me with that info, @m-shelly. I have shared your experience with our engineering team. Could you also confirm the following? Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Wireless Carrier:  Let me know, and I can update the internal ticket we have open with these additional details. 🎧 ... View more

Hi, @JoeyNelsen23. 👋 Nice to see you around the community space. Unfortunately, I don't quite understand your message. Would you need assistance with troubleshooting your iOS device or getting set up? Or, do you have questions about how the Pandora Community works? Feel free to let us know how we can help! 🎧 ... View more

Hi there, @m-shelly. 👋 Thanks for posting about your experience, and sorry to hear that you've had trouble. Based on your message, it sounds like you've already run through the standard steps here: iOS Troubleshooting I would like to report this issue to our engineers. Could you tell me more about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Do you receive any error messages when this occurs? If so, what exactly does it say? Let me know, and I can share this with our engineering team on your behalf. 🎧 ... View more

Hi there, @EllieBlues. 👋 Thanks for letting us know about your experience. Are you using a computer or iOS device when this happens? If you're using an iPhone / iPad, could you tell me more about your device? Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.) Carrier: iOS version: (Settings > General > About > Version) Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen) Are you connected to Wi-Fi or cellular data when this is happening? Let me know. 🎧 ... View more

Hi there, @T9. 👋 Thanks so much for posting about this. Could you share a bit more about your experience? Does this happen on all of your stations?  Which station(s)? Also, which artists? Are you receiving any error messages? If so, what exactly does it say? Let me know, and I can take a look for you. 🎧 ... View more

Hey, @junkyard420. 👋 Pandora was created in 2000!  It looks like you've been a long time listener since March 9th, 2014. Happy to have you around. 🎧 ... View more