Hi, @S_foxx. 👋 Nice to see you around the community space.  If you're having trouble locating an artist, song, or album on Pandora, we may not have it in our collection yet. For all music suggestions, you can share them in this thread: Music Suggestions If you have any podcast suggestions, please don't hesitate to let us in this thread: Podcast Suggestions Also, if you'd like to introduce yourself to the Pandora Community, we'd love to see your intro post. You can find mine here. Hope this information is helpful! 🎧 ... View more

Hi, @wgibson64. 👋 Sorry to hear that you're having trouble with your songs cutting off. Could you tell me a bit more about what is happening? Are you receiving any error messages when this occurs? If so, what exactly does it say? Just to confirm, you're using the Sonos Controller app? Let me know. 🎧 ... View more

Hi, @Scorpio86. 👋 Nice to see you around the community space. Sorry to hear that you're having trouble loading albums on Pandora. Were you able to try running through standard troubleshooting steps here? Can you send over a bit more info about your device? Model: Pixel 5 Carrier: Android version (Settings > About Phone): Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.): Are you connected to Wi-Fi or cellular data when this is happening? Let me know, and I can report this on your behalf. ... View more

Hi, @Bwaller620. 👋 Sounds like you're having trouble listening. You should be able to listen to Pandora whether you have a free or paid account. Could you tell me a bit more about what is happening? Are you receiving any error messages? If so, what exactly does it say? Let me know, and I can follow up with you. 🎧 ... View more

Hi, @pmoram. 👋 Nice to see you around the community! To keep everything organized, I moved your post over to this existing thread: Edit Shuffle on Web with Pandora Premium  Please check out the accepted solution for this thread about how to edit your shuffle with Premium. Feel free to let me know if you continue to have trouble with this. 🎧 ... View more

Hi, @tonaburton. 👋 Sorry to hear that you're having trouble with this.  I edited your photo to protect your privacy as your email address was visible for your Pandora account. I've enabled a trace on your Pandora account just in case we need to escalate this to our engineering team.  ++ Is it possible that this might be occurring because there is not enough storage on your device? Pandora will never use the last 500MB of storage on your device, so we will only download as many stations as we can before we hit that limit. If it doesn't appear to be storage related, I'd recommend disabling the offline listening feature and re-enabling it, which will reset the download process. Then, make sure to keep Pandora in the foreground of your device while the download completes. To do that from a mobile device: Tap the Profile tab and then the Settings gear in the top right corner. Toggle Offline Mode off, and confirm that you'd like to remove the content from your device. Toggle Offline Mode on again, to reset the download process. Keep the Pandora app in the foreground of your device while your offline stations re-download. Let me know how it goes. 🎧 ... View more

Hi there, @Taco77. 👋 Sorry to hear that you're experiencing crashing during your listening sessions. Let's try out these steps while I have a trace enabled on your Pandora account. From your Android Settings, please try clearing the Pandora app data using the following steps (not to worry, we'll keep track of your profile and collection for you):* Open your device Settings Tap Apps Scroll down to find Pandora Select Storage On the storage details page tap Clear Data. Keep in mind that the steps for each Android device is slightly different. If you have a Pixel, you can find helpful steps here. Please note that you will be asked to log into your account after completing these steps. Let me know how it goes. *Pandora Premium and Premium Family listeners may need to re-download some of their offline content after this. Pandora Plus users, however, should receive that offline content again automatically. If you have any trouble with your offline stations after this, please let us know. ... View more

Hi, @tommyant. 👋 Thanks so much for sharing your experience on the Pandora Community. Sorry for any inconvenience this has caused. To keep everything organized, I moved your post over to this existing thread as your issue is related: Deleted thumb ratings reappear as "thumbed up on undefined" Our engineering team is aware of this issue. We have an internal ticket open for this issue and I've shared your information with them.  Thanks for your patience while they work on this! 🎧 ... View more

Hey, @rfadden. 👋 Sorry to hear that you're having trouble. I can help with troubleshooting the Pandora Desktop App for your Windows computer. First, try resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). Press Alt on your keyboard to bring up a menu options at the top of the page, then select Help and Reset App Data. You can also try uninstalling and reinstalling using the following steps: Locate Pandora in your Start Menu, and right-click to reveal an additional menu. Select Uninstall from the dropdown menu. From there, select Pandora from the list and confirm by selecting Uninstall once more. Next, find our app in the Windows Store on your device. Search for Pandora in the upper right corner and click or tap Get to re-install. Please note that downloading any application on your devices requires a Microsoft account and password, and it may be a different email address and password than those on your Pandora account. Also, we do not support Pandora on unofficial OS releases, like preview or developer builds. We only support Pandora on configurations that we have fully tested, so as to ensure the application will work correctly and not cause any problems with functions of the device. ++ Screenshot: If you continue to have trouble with this after running through the steps, could you send over a screenshot of exactly what you're seeing? If you have a Windows machine please try using the Snipping Tool. You can find specifics about this tool and how to use it here. Then attach that file in your next post. Let me know how it goes. I look forward to hearing back! 🎧 ... View more

Thank you for sharing that helpful tip, @Icarus! 👍 ... View more

Hi there, @jbivins. 👋 Sorry to hear that you're having trouble with this. Your issue has been escalated to our User Support team. Someone will be in touch with you via email to assist with your account + password. Appreciate your patience during this process! 🎧 ... View more

Happy Wednesday! My selections for today are below - feel free to click on the album art to listen to the song. Pop: Wonder by Shawn Mendes Electronic: The Rope by Lane 8 & POLIÇA (explicit) Mellow Rock instrumentation with R&B influences: Cavalier by James Vincent McMorrow  Rock: Pieces by Andrew Belle ... View more

@mwelsh705 @jmkushner74 Thank you both for providing these helpful details. I've gone ahead and created an internal ticket with our engineering team so that they can investigate what is happening. Appreciate your patience while they look into this. If you notice any other patterns, please don't hesitate to let me know. 🎧 ... View more

Thank you for today's historical facts, @MOHLovesAlaska!  ... View more

Thanks for sharing, @puntanious! Looks like you can find Puntin Radio on Pandora here. 🎧 ... View more

@smwhite1108 Thanks for confirming. I would recommend running through the steps for Internet Explore from my last post (if you haven't already). Those steps may help resolve the issue you're experiencing. You can also try running through some standard network troubleshooting steps to see if this improves your streaming. Please try rebooting your connection:  Shut down your device completely; Unplug your modem and router, wait one full minute, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your device back on and try Pandora again. If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube? ++ Another option is to use the Pandora Desktop App, if you're interested in trying it out. You can find out more about how it works here. I hope this information is helpful. Feel free to let me know if the issue persists. 🎧 ... View more

Hi, @paperdoll1975. 👋 Welcome to the Pandora Community! My name is Alyssa and I'm one of the community moderators. You can find my introduction post here. If you'd like to introduce yourself to the community too, feel free to post in this thread: Introduce Yourself ++ Pandora Community is an exciting new platform where it’s easy to ask questions, connect with other music fans and make suggestions. 🎶 Registering for our community gives you the ability to: Post new messages and reply to other members' posts Receive notification emails when there is a reply to specific posts or topics Exchange private messages with members Post comments on blogs  Post your ideas, comment and vote for those you like best Check out our FAQ for tips on getting started. If you have any questions, don't hesitate to ask. Hope to see you around the community space more often! 🎶 ... View more

Happy Tuesday! Here my GSOTD selections:   Folk: Stubborn Love by the Lumineers R&B: Be Your Girl by Teedra Moses Synth Rock with Electronic Influences: Midnight City by M83    ... View more