CarPlay + iOS 18: Recent tab won't load after updating to iOS 18

[barnettjordan7]

Has anyone been experiencing any problems with Pandora while using Apple CarPlay after updating your iPhone to iOS 18?

Moderator Edit: Changing title for clarity

[agc428]

OK... I cooled down and went to the car , plugged in my updated iphone (ios-18) and carplay loaded and started Pandora (2408.1.1) with the exact same issues as Pandora 2408.1... looking to downgrade to ios-17, anybody that has done it please post results. 

read other peoples post on other music streaming services and they are not having issues with Carplay and ios-18. 

I have 2 Pandora accounts I pay ($$$) for and have had them for 10+ years... might be time for a change

[Jerry333]

Yes! Update didn’t fix the issue either.

[Sherald]

I recently (today) downloaded firmware version 2400.1.1.  I still have the issue of Pandora not being able to download my stations properly.  In fact, I get one station to play, then cannot get Pandora to allow me to change stations.  This is quite annoying.  I contacted my dealer and he said this problem has been around since IOS 18 came out.  A fix would be very nice.  I do not utilize any other music source in my car.  Thank you in advance. 

mod edit: removed personal email address

[RP316]

I have latest update & still doing it.

[Sacwarrior79]

Didn’t fix the problem in my 2024 Silverado 

[Curtisshoper]

Still not working oh and there is no update for the app

[Rsmith718]

I had to delete Pandora and r-load to update from 2408.1 to 2408.1.1 

Still get a loading error

[walt2]

Not resolved. I am using version 2408.1.1 on newest iOS and having the same problem.

[agc428]

Pandora Ver. 2408.1.1 didn't fix anything. Nothing changed, exact same problem... Who ever fixed/tested it needs to be FIRED!!! 

Moderators, please put some pressure on Pandora to fix compatibility issues with ios-18 CarPlay.

[TannerPandora · Accepted solution]

Pandora Update (11/22/2024):

We appreciate everyone's patience, and understand that these issues around Apple CarPlay have been frustrating and disruptive to your listening experience in the vehicle. Our engineering teams have been working diligently to resolve this for all impacted listeners.

We're happy to announce that Pandora version 2411.1 for iOS should resolve the following issues with CarPlay:

• Listeners who experience trouble with stations loading in the Recent tab.
• Listeners who experience an error message "There was a problem loading this content".
• Listeners who experience loading issues with songs within a playlist.
• Listeners who experience the screen not automatically transitioning to the Now Playing screen.

We recommend manually updating to the latest version (2411.1) of Pandora by visiting the Apple App Store on your iOS device and using the below steps to update.

How to manually update apps on your iPhone:

• Open the App Store.
• Tap the My Account button or your photo at the top of the screen.
• Scroll down to see pending updates and release notes. Tap Update next to an app to update only that app, or tap Update All.

In some cases you may need to refresh the page in order to see the update. After updating to Pandora version 2411.1, please try Pandora with CarPlay again and let us know if you're still having trouble.

Please use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.

---

Pandora Update (10/1/24):

Thanks for posting your experience with CarPlay.

Pandora version 2408.1.1 for iOS was specifically released to address an issue with stations loading within the Recent tab on CarPlay. Since this release, we've received numerous feedback from our listeners now reporting various new experiences and some continue to have trouble with stations loading with the Recent tab.

Internal tickets have been created and our engineering teams are investigating. We appreciate your patience during this time as it may take some time and across team collaboration to further investigate.

New threads have been created to address these new experience below. If you're experiencing one or more of these issues, please be sure to post within the correct thread so that the moderation team can accurately report your experience.

We also ask that you keep conversations relevant to each thread and help us keep the community space a welcoming environment for all.

Please review the following threads careful:

Stations not loading in Recent Tab
If you continue to experience an issue with stations loading on the Recent tab please post within this thread. If you're new to this thread, please include some additional information:

iOS Version:
Pandora Version:

Note: It's been reported that selecting another tab and then re-selecting the Recent tab will load the recent stations list.

Error Message Pop Up
If you're receiving an error message, "There was a problem loading this content", please post on: CarPlay + iOS 18: 'There was a problem loading this content' error message. Comments posted here will be reported to an internal ticket investigated by our engineering team.

Doesn't Transition to Now Playing
If after selecting content the screen doesn't transition to the Now Playing screen, please post on CarPlay + iOS 18: Selecting content doesn't transition to Now Playing Screen

If you're experiencing an issue that doesn't appear above, please create a new post within the Automotive Board. Be sure to include your iOS and Pandora version and your exact experience, including any photos or screenshots.

Thank you for your patience in the meantime.

---

Pandora Update (09.30.24): Hi everyone 👋

We believe that this problem has been resolved in our latest release for iOS. Please update your Pandora app to version 2408.1.1, which contains this important fix. 

You can manually update the Pandora app from the App store on your Apple device.

Tip: If no update is available, it will say Open to the right of the Pandora icon.

---

Pandora Update (09.18.24): Hi all! Thanks for posting!

Our engineering team is aware and currently investigating. In the meantime, there is a workaround to force load Pandora within CarPlay. Please try the following:

From CarPlay

• Select My Collection
• Choose a Station to play
• Select the Now Playing 'arrow' in the top right corner of the screen which should force content to load

Alternatively, while connected to CarPlay, select a station to play on your phone, and CarPlay should load.

We appreciate your continued patience!

---

Pandora Update (09.17.24): Hi all!

Thanks for posting your experience with CarPlay and iOS 18.

I've passed along your feedback to our engineering team to further investigation.

In the meantime, for any new listener who is experiencing trouble with CarPlay on iOS 18, please be sure to confirm that you are on the latest version of Pandora, 2408.1.

You can manually update the Pandora app from the App store on your Apple device. If no update is available, it will say Open to the right of the Pandora icon - this means you're on the latest version.

Thanks for your patience while we review!

Note: This thread as been accepted as the Solution to mark the CURRENT STATUS AND STEPS. Updates will be provided in this thread as they are made available to the Community Team.

We appreciate your continued patience during this time.

[TexaninFlorida]

In the Apple iOS App Store, the Pandora update they just released did not show in my updates. I had to search and go directly to the Pandora app and select “update”.   Version 2408.1.1 has the same issues.

I just canceled my Pandora subscription and moved to Spotify.

[agc428]

On my previous post I forgot to mention it's slow to respond.

[itzsmk71]

After update - still not loading recent stations. 

Keep trying.

[agc428]

OK... 2020 Honda Passport - iPhone 12 ios-18 - Pandora ver# 2408.1.1

Start car, plug in iPhone, (last station played starts to play) unlock iPhone, Recent Tab "Loading""Loading""Loading", change tab to My Collections, select My Stations and shows them... select station-1 (It plays and highlights), select station-2 (It plays and highlights), select station-3 (It plays and highlights)... it never goes/show the artist/song unless I hit the triangle icon in the upper corner and if I hit station-3 multiple times the music changes to station-1, station-2, station-3, 1,2,3,1,2,3,1,2,3... but never highlights them... station-3 is always highlighted (Sometimes "Can't load content" pops up)... Most of the time I don't know what station i'm on.

when i first start CarPlay "Recent" won't load until i go to "My Collection" and then back to "Recent".

Also, when i go to "My Collection" "Stations" and select a few of them, It won't let me select the first station on the list to go back to... i can select other stations but not the first one.

Losing confidence in Pandoras ability to resolve the compatibility issues with Apple ios-18 CarPlay.

Started looking at other services. 

Moderator Edit: Merged posts

[agc428]

Losing confidence in Pandoras ability to resolve the compatibility issues with Apple ios-18 CarPlay.

Started looking at other services. 

Moderator Edit: Merged posts

[crmagee89]

I dropped Pandora...moved to Spotify and youtube music..
Regards,
Chris Magee

[bizzyb]

**ahem**ty part is that pandora has the BEST sound quality.     Spotify sound quality is awful in comparison and I refuse to sacrifice sound quality:/

[JN56]

The recents tab is still not working as before.  My experience today - started car play with the updated pandora and the Recents screen would not load.  I moved to the my content tab and the music did load and it went to the now playing screen.  However, it only did that one time.  Went back to the Recents tab and it was loaded and music would play by selecting a station.  However, it did not go to the now playing screen and, it did not bring the station I selected to the top (as in, most recent).

Things have obviously changed, but for all practical purposes, it really isn’t acting any better and it’s certainly not back to the way it was.

[Bytebox12]

I don’t know what has happened but since iOS18 has been released Pandora has really gone downhill and has not caught up at all. The new Pandora update did not do anything to correct problemsMy stations list shows up only after I touch Stations, and then it loads and loads; but if I touch one station another station plays instead and I keep getting “There is a problem loading this content” with every single station I play. There is a long lag time before anything loads, the Recent tab does not load at all, the sound quality has deteriorated for some reason — this has now been going on for almost a month. I pay for this, so it’s pretty frustrating. I have never had to use my USB cord, and even when I do nothing changes. It has absolutely nothing to do with my car’s software either, as I have checked several times with Lexus for automatic and manual updates. Get on this please - it’s nice to know I am not the only one who is having issues!

[crmagee89]

Experiencing same issue. Well said.

Cheers.
Regards,

Chris Magee

[Ferrarienzov]

Yep I’m running 2408.1.1 and still having CarPlay issues with iOS -restarted phone

-deleted and reinstalled Pandora 

-restarted carplay

-restarted iPhone 

still no joy