Note: This thread as been accepted as the Solution to mark the CURRENT STATUS AND STEPS. Updates will be provided in this thread as they are made available to the Community Team.
We appreciate your continued patience during this time.
Pandora Update (10/1/24):
Thanks for posting your experience with CarPlay.
Pandora version 2408.1.1 for iOS was specifically released to address an issue with stations loading within the Recent tab on CarPlay. Since this release, we've received numerous feedback from our listeners now reporting various new experiences and some continue to have trouble with stations loading with the Recent tab.
Internal tickets have been created and our engineering teams are investigating. We appreciate your patience during this time as it may take some time and across team collaboration to further investigate.
New threads have been created to address these new experience below. If you're experiencing one or more of these issues, please be sure to post within the correct thread so that the moderation team can accurately report your experience.
We also ask that you keep conversations relevant to each thread and help us keep the community space a welcoming environment for all.
Please review the following threads careful:
Stations not loading in Recent Tab
If you continue to experience an issue with stations loading on the Recent tab please post within this thread. If you're new to this thread, please include some additional information:
iOS Version:
Pandora Version:
Note: It's been reported that selecting another tab and then re-selecting the Recent tab will load the recent stations list.
Error Message Pop Up
If you're receiving an error message, "There was a problem loading this content", please post on: CarPlay + iOS 18: 'There was a problem loading this content' error message. Comments posted here will be reported to an internal ticket investigated by our engineering team.
Doesn't Transition to Now Playing
If after selecting content the screen doesn't transition to the Now Playing screen, please post on CarPlay + iOS 18: Selecting content doesn't transition to Now Playing Screen
If you're experiencing an issue that doesn't appear above, please create a new post within the Automotive Board. Be sure to include your iOS and Pandora version and your exact experience, including any photos or screenshots.
Thank you for your patience in the meantime.
Pandora Update (09.30.24): Hi everyone 👋
We believe that this problem has been resolved in our latest release for iOS. Please update your Pandora app to version 2408.1.1, which contains this important fix.
You can manually update the Pandora app from the App store on your Apple device.
Tip: If no update is available, it will say Open to the right of the Pandora icon.
Pandora Update (09.18.24): Hi all! Thanks for posting!
Our engineering team is aware and currently investigating. In the meantime, there is a workaround to force load Pandora within CarPlay. Please try the following:
From CarPlay
- Select My Collection
- Choose a Station to play
- Select the Now Playing 'arrow' in the top right corner of the screen which should force content to load
Alternatively, while connected to CarPlay, select a station to play on your phone, and CarPlay should load.
We appreciate your continued patience!
Pandora Update (09.17.24): Hi all!
Thanks for posting your experience with CarPlay and iOS 18.
I've passed along your feedback to our engineering team to further investigation.
In the meantime, for any new listener who is experiencing trouble with CarPlay on iOS 18, please be sure to confirm that you are on the latest version of Pandora, 2408.1.
You can manually update the Pandora app from the App store on your Apple device. If no update is available, it will say Open to the right of the Pandora icon - this means you're on the latest version.
Thanks for your patience while we review!
