On my mac I am not able to change stations. I have a paid subscription. Any help is appreciated.
@Caldwell Could you tell me a bit more about what is happening?
Thanks for working with me on this. 🤝
Let's share music in the Music + Podcasts
It is now working correctly.
Thanks for the follow up, @Caldwell. Glad to hear that you're back to listening without any issues.
If anything else pops up, please don't hesitate to let us know. Happy listening! 🎧
This solved nothing
Sorry to hear that you're having trouble. Could you tell me a bit more about what is happening?
Thanks for working with me on this.
I am having the same issue except on a desktop. I have several stations and used to be able to change them freely and frequently, however, now it's is stuck on one of them and I cannot change it. I have closed it out in my browser. I have signed completely out and back in. What else can I do to fix this?
Hey, @kdmjenkins2003. 👋
I moved your post over to the Desktop space to keep the community organized.
Could you share a bit more about what is happening?
In the meantime, I would recommend through the troubleshooting steps based on how you listen. I've included links below.
Let me know how it goes. 🎧
I am using Google Chrome.
No error messages. It just continues playing the one station it is stuck on. When I click on a different station it will come up with that stations like "page" but it continues playing the station it is stuck on.
Hey! I just cleared my browsing history, signed out and back in. I can now change the stations. Thanks!
No problem at all. Sounds like you're all set now, @kdmjenkins2003.
Enjoy the tunes! 🎧
The saga continues...
Returned to work and went to start Pandora and again, I cannot change the stations. I cleared the browser, signed out and back in... still can't change them. I don't understand why all of a sudden this is happening after all the years I've used it. Never dealt with this until recently. Please help me get this straight. TIA
Hey there, @kdmjenkins2003. 👋
Based on your message, it sounds like you're using a work computer and network.
Could you try using a different web browser to determine whether this issue is browser-related?
Another alternative is to try using the Pandora Desktop app. You can find out more details here: Pandora Desktop App
Let me know. 🎧
I opened Pandora in an Incognito Window also thru Google and it is working there currently, but again, I didn't have to do this. What's changed?
Hi, @kdmjenkins2003. 👋
I checked in with a member of our device team today regarding your issue. We'll need a few more details regarding your issue.
Could you confirm whether you've been able to try a different browser such as Firefox, Safari, or Microsoft Edge? This will help us determine if the issue may be browser-related.
It also looks like you're using modes. Does this issue occur when you're in a specific mode or on a specific station?
Thank you for sticking with me during this process. 🎧