Double charged

[failurite]

I have also been getting double charged.  The yearly charge then another 4.24 charge regularly to my apple id.

[AdamPandora]

@Alexie I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[ginneyv65]

Why am I being billed twice for Pandora. They bill me on my debit card and then bill me through Apple Pay

[AdamPandora]

@ginneyv65 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Darrellcombs]

I keep getting charged 3 times for my account because I changed my phone number what do I do?????!!!!

[AdamPandora]

@Darrellcombs I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Bqualls67]

i was billed 2x in one day I  couldn’t pay one month so I tried to cancel it and pay next month but it doubled billed me and left me with an overdraft fee of 32$ plus another 10$  

[AdamPandora]

@Bqualls67 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[mirandaknight03]

Od really like to know why I'm being charged two different fees. One for plus and one for premium. why is that?

[AdamPandora]

@mirandaknight03 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[kunkbagger]

This is happening to me aswell!

[AdamPandora]

@kunkbagger I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[princess13]

Hello Adam,  I am having the same issue.. been going on for some time now..😡

I'm being charged through my debit card (automatic payment) $10.78

and apple (automatic payment) $4.99

[AdamPandora]

@princess13 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[rexbaile]

I was double billed for my monthly subscription. I would like a refund. Thank you!!

[AdamPandora]

@rexbaile I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[jessekitko22]

I was double charged when I upgraded my account. I asked for refund on play store. They refunded one of the charges then canceled my upgrade. So I ended up paying $5 for nothing.

[AdamPandora]

@jessekitko22 I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[kris06tyn]

I just realized I was also billed twice because. Once to debit one to Apple Pay. Now I can't get through to anyone in Customer Service.

[AdamPandora]

@kris06tyn I have created a ticket with our support team for you.

They will be contacting you privately via email to help look into this further, so please keep an eye out for their message.

Thanks for your patience in the meantime!

[Tanoice69]

I have been getting double charged for my family subscription for as long as I've been a member! Can I please get my money back! I didn't realize it till now because it's on auto pay! I just looked into it! I have all my receipts and proof if you need it!