Hi @Krunning , thanks for posting. I can see you recently had a chat with one of our support agents. It looks like they have passed your information to the corresponding team. Please keep an eye on your email inbox for any update. ... View more

Thanks for your feedback @cipher1024 ! We're so glad you're enjoying Pandora and we really appreciate you letting us know about this.  Feel free to post any time with questions, comments or music suggestions. Thanks for listening! ... View more

Hi @erik1938 , thanks for posting! Can you tell me more about your experience? What's exactly happening with your shuffle? Is this only happening when listening on the website? Can you please upload a screenshot to this thread of what you see on your end? Let me know! ... View more

Thanks for explaining @zaqxsw . I have passed your information to the corresponding team for further investigation. Please keep us posted about this topic and let us know if you notice anything else. ... View more

Thanks for the information @Patterd , Are you still having this issue? If it is, can you tell me what happens when you disconnect from Wi-Fi and try to connect again? Have you tried using it on a different Wi.-Fi network? Are you listening from the iPad speakers? Or are you connected to other devices? Let me know! ... View more

Hi @Xaqqyzewas4 , thanks for sharing! We will be happy to listen to your playlists.  To share them, please Search for the Playlist that you'd like to share. Tap the name of the playlist and tap Share. Select Copy Link for a direct link to the content you've selected.  Paste the link on your post. Let me know if you have any questions.  ... View more

Hi @jeffreybaty , welcome to the Pandora Community! I'm sorry for the trouble you have been experiencing on Google Chrome. First, I would recommend you opening Pandora in an Incognito Window. If it works there, the issue may be caused by a browser setting or extension. Now, to troubleshoot Pandora on Chrome, please try the steps described here. Let me know how it goes. ... View more

Hi @zaqxsw , thanks for trying those steps out. It sounds like the issue may be related to the network you're using to connect to Pandora. Please try connecting your device directly via an Ethernet cable and see if that helps. If there is no change, try rebooting your connection:  Shut down your device completely; Unplug your modem and router, wait one full minute, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your device back on and try Pandora again. If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service, such as YouTube? You might also try connecting your device to an entirely different network, or using a different device on your current network, to see if your streaming improves. Let me know how it goes!  ... View more

Hi @sundaysinjuly , thanks for posting! I'd be happy to help with any questions you have, but I will need additional information to do so. Could you explain what's happening in more detail? The more information you can provide, the better I can help. ... View more

Hi @ICEMAN99TURBO , thanks for posting. I moved your post from the previous thread to this one as the other was for issues while listening on your computer, while this one is more focused on issues on Android devices. Can you tell us more about this? Is this only happening when the screen is off? Or does it also happen when you open a different app and leave Pandora on the background? Do you only have issues listening on the S8 phone? Or do you have other devices you are having trouble with? Also, can you please share with us the following info about your phone? Android version (Settings > About Phone > Android version)  UI version (Settings > About Phone > Software information)  Pandora version (Settings > Applications > Manage Applications > Find Pandora) Let us know! ... View more

Hi @RagnerTheHiker , thanks for sharing. I love those local concerts. They give you a chance to listen to new music and sometimes you can even get to talk to the artists directly. I find it fun and kind of cozy.  My very first concert/musical experience may have been on one of my sister's ballet presentations. They used to hire a string quartet for the presentations. Not sure if that would count. Otherwise it would be one from a local philharmonic or maybe from a church group.  ... View more

Hi @GenyaRaspberry !  Thanks for sharing your experience and tips.  I'm glad to hear everything is working now! Let us know if you need assistance with anything! ... View more

Hi @Boarding310, thanks for posting! Welcome to the community! I moved your post to our Idea's space which seemed more fit for your posts. Here you can share your ideas and suggestions for new features and improvements to the Pandora app and service. Please feel free to check our Idea's space FAQ to see its processes, best practices and tips. We really appreciate you taking the time to share your thoughts, see you around! ... View more

Thanks for explaining @tescher. It sounds like the issue may be related to the network you're using to connect to Pandora, however, first I would recommend you to try the troubleshooting steps for Firefox: Firefox Troubleshooting I've included the links for other browsers below in case you'd like to try them our aswell. Edge Troubleshooting Chrome Troubleshooting Safari Troubleshooting Now, for the network issues, if possible, please try connecting your computer directly via an Ethernet cable and see if that helps. If there is no change, try rebooting your connection:  Shut down your device completely; Unplug your modem and router, wait one full minute, and then plug them back in; Wait five more minutes to allow the modem and router to fully boot back up; Turn your device back on and try Pandora again. If Pandora still isn't working, could you check if you're able to connect to your network using another streaming service? You might also try connecting your device to an entirely different network, or using a different device on your current network, to see if your streaming improves. Let me know how it goes. ... View more

Hi @moxcord , welcome to the Pandora Community! Yes, you can manually enable the offline listening. To do this you can use the following steps: Tap the Profile tab and then the Settings gear in the top right corner. Toggle Offline Mode on. Once Offline Mode has been enabled, you will see only the content in your collection that has been downloaded for offline listening. Let me know if you have any trouble with this. ... View more

Hi there, @burger7. 👋 Sorry to hear you are having trouble listening. I'm happy to take a look at it. If you are on a device, what is the make and model? If you are on a computer, are you listening from Windows or MAC? On our website, or the desktop app? If you're listening from the website, what browser are you using? Does the error message appear for all albums in your collection or specific ones? Could you provide an example of an album you were listening to recently that showed the message. If the error message pops up again, could you share the date and time you experience this? Let me know! ... View more

Hi @KnyMhaJjk, welcome to the Pandora community! I'm sorry for the trouble. Is this only happening on the website? Or on other devices too? Are you listening from our website or the desktop app? If you're listening from the website, what browser are you using? What exactly happens when you open Pandora? Is there an error message (if yes, what exactly does it say)? Let me know! ... View more